GOVERNMENT OPERATIONS CONSULTANT II

Government Operations Consultant II

The mission of the Office of Information Technology at the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the department's strategic goals and operational needs. The Office of Information Technology aims to enhance efficiency, improve service delivery, and support the FDC's mission to create a safer Florida for its citizens.

This position is not a telework position and is required to report to the FDC office in the area it serves.

Job Duties :

• Liaison and Problem Solver : Serve as a liaison to internal and external partners, maintaining open communication and working relationships to solve problems and make decisions effectively.
• Equipment and Data Management : Regularly create and update statewide equipment status reports, research and update equipment and warranty information, and coordinate with vendors to ensure timely receipts, invoices, and payments.
• Policy and Procedure Evaluation : Review and identify administrative policies, procedures, and guidelines, evaluate their impact on operations, and recommend appropriate actions to resolve issues.
• Administrative and Project Support : Provide general support for communications, project management, invoice processing, and other tasks, including updating website information, preparing reports, and managing contracts.
• Confidentiality and Customer Service : Handle sensitive information with discretion, provide quality customer service, and perform as a personnel liaison for Field Technology Services, ensuring all training and programs are completed and documented timely.

Benefits :

Requirements :

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and / or during reference checks.

Additional Information :

Background Screening Requirement : The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

Employment Eligibility : The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11 : 59 PM EST on the closing date.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.