DOL Services Specialist - DeKalb

Dol Services Specialist

The Georgia Department of Labor is currently seeking qualified applicants to be considered for a Dol Services Specialist position in the Dekalb Career Center in Decatur, GA. The essential functions and responsibilities include conducting interviews, reviewing and processing unemployment insurance claims, answering customer inquiries, identifying issues on unemployment insurance claims, assisting customers in creating ID.me accounts and Employ Georgia registrations, demonstrating the use of job listings, developing workshops and presentations, evaluating application information, performing job counseling, providing career development and assessment services, and referring applicants to various services. Preferred qualifications include knowledge of Dol rules / regulations, experience providing reemployment or training services under federally funded programs, and minimum one year of customer service experience.

Why You Should Apply? The Georgia Department of Labor offers a generous benefits package, which includes semi-monthly pay, 13 paid holidays, 10 hours paid annual and sick leave each month, insurance (health, dental, vision, life, accidental death and dismemberment, and critical illness), health savings and child care spending account, short-term and long-term disability plans, ERS Pension / 401(K) / 457 Retirement Plans, legal, employee assistance program, student loan relief and assistance, discounts, and credit union.

Additional Information Because of the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified. The hiring process may involve one or more of the following : an interview and a written exercise. If there is a need for a reasonable accommodation during the hiring process, please advise the hiring manager. All decisions concerning the employment relationship for qualified applicants will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with the Georgia Department of Labor values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law. Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission. High school diploma / GED and two years of job-related experience.