Medical Lien Specialist (Spanish-English Bilingual)

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Position Summary :

The Lien Specialist plays a key role in supporting the Lien Manager and ensuring the successful coordination and execution of lien-related activities within the clinic. This position is responsible for assisting with the monitoring of other lien specialists, facilitating smooth clinic operations related to lien cases, and promoting a high level of service to patients and legal partners.

Key Responsibilities :

• Case Intake & Documentation :

Assist with managing lien case inquiries and intake processes, ensuring all required information is collected accurately and efficiently.

• Prepare and process lien intake packets, ensuring all necessary documents are complete and compliant.
• Maintain organized, accurate, and up-to-date records for all patients and lien cases.
• Scheduling & Coordination :

Schedule patient appointments in coordination with clinical and administrative staff.

• Confirm and verify documentation prior to appointments, ensuring timely follow-up with patients or legal representatives as needed.
• Medical Records & Billing :

Draft medical records and billing documents accurately and in accordance with legal and clinic guidelines.

• Ensure timely delivery of records and bills to appropriate parties, including attorneys and insurance companies.
• Communication & Liaison :

Serve as a point of contact between patients, legal representatives, and clinic staff, ensuring prompt and professional communication.

• Support outreach efforts to develop and maintain strong relationships with legal professionals and enhance the clinics lien network.
• Team Support & Monitoring :

Support the Lien Manager in monitoring and guiding other lien specialists to ensure consistent quality, compliance, and workflow.

• Collaborate with team members to resolve case issues, improve processes, and enhance client satisfaction.

Qualifications :

• Experience in medical, legal, or lien-related administrative roles preferred.
• Strong organizational skills with attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and medical records software.
• Spanish-English Bilingual Preferred

Preferred Traits :

• Team-oriented with a proactive and solution-focused mindset.
• Professional, empathetic, and patient-focused demeanor.
• Knowledge of lien procedures and legal documentation a plus.