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Dealer Customer Experience Manager

Dealer Customer Experience Manager

Porsche Charlotte NorthlakeCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Description of the role

The Dealer Customer Experience Manager at Porsche Charlotte Northlake is responsible for ensuring a seamless and positive experience for customers visiting the dealership.

Responsibilities

  • Manage customer interactions to ensure satisfaction and loyalty
  • Resolve customer complaints and issues in a timely and efficient manner
  • Coordinate with other departments to streamline the customer experience
  • Develop and implement strategies to improve customer service

Requirements

  • Excellent communication and interpersonal skills
  • Previous experience in customer service or a related field
  • Strong problem-solving abilities
  • Attention to detail and ability to multitask

    • Benefits

    We offer competitive compensation and benefits packages.

    Details will be discussed during the interview process.

    About the Company

    Porsche Charlotte Northlake is a leading Porsche dealership in Charlotte, NC, committed to providing exceptional service and experiences to our customers.

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    Customer Experience Manager • Charlotte, NC, US