Partner Technology Success Manager

Job Description

Job Description

Position Summary

We’re looking for a Partner Technology Success Manager —a charismatic, relationship-driven professional who thrives at the intersection of business and technology. This role is designed for someone who loves building trust with partners , guiding them through technology decisions, and ensuring their IT environment aligns with business goals. You’ll own the partner relationship, act as their trusted advisor, and ensure technical alignment while uncovering opportunities for growth.

Key Responsibilities

• Serve as the primary point of contact for assigned partners, building strong, consultative relationships.
• Conduct technology alignment reviews to ensure compliance, security, and best practices.
• Translate technical concepts into business value conversations for decision-makers.
• Collaborate with internal teams to deliver backend sales activities , including renewals and upsell opportunities.
• Perform light technical tasks (e.g., equipment setup, basic troubleshooting) as needed.
• Develop and maintain strategic technology roadmaps for partners.
• Monitor partner satisfaction and proactively address concerns.
• Prepare for and lead quarterly business reviews (QBRs) with partners.
• Document alignment findings and communicate actionable recommendations.

Qualifications

Requirements

Preferred Skills (Boutique MSP Focus)

Education & Certifications

Experience

Benefits

Compensation

Why Join Us?