Spanish Speaking Customer Service for Energy (Oil & Gas) industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is finely tuned to ensure that we match the best candidates with the right employers, allowing both sides to thrive. We are currently seeking a Spanish Speaking Customer Service Representative for the Energy (Oil & Gas) industry. This role offers an exciting opportunity to work in a dynamic environment where your linguistic skills will play a critical role in fostering strong customer relationships. You will be part of a dedicated team that aims to deliver exceptional service to clients, leveraging your language capabilities to bridge communication gaps. If you are passionate about helping others and are fluent in Spanish, this position could be your stepping stone to a rewarding career abroad. Join us in connecting talented individuals with opportunities that align with their skills and aspirations at Patrique Mercier Recruitment, a project owned by The House of Mercier.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients in the oil and gas sector.
• Respond to inquiries and resolve issues through various communication channels including phone, email, and live chat.
• Assist customers with their accounts, providing information on products and services.
• Document customer interactions and feedback in the CRM system for future reference.
• Collaborate with other teams to ensure a seamless customer experience and address any service issues effectively.
• Stay informed about the latest developments in the energy industry to provide knowledgeable support.
• Contribute to team performance goals by achieving individual service targets.