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Technical Writer

Technical Writer

NAM Info IncBerkeley Heights, NJ, US
17 hours ago
Job type
  • Full-time
Job description

Job Role : Technical Writer

Duration : 6+ Months Project

Location : Berkeley Heights, NJ (3 Days) and Princeton, NJ(2 Days) (based on client schedule)

Industry Knowledge : Banking, Payment and Credit Card domain experience

Experience : 10 to 12 Years of industry experience

  • Research and Information Gathering : Interviewing product managers, studying product samples, and gathering data to understand the product's features and functionality.
  • Content Creation : Writing, editing, and proofreading content for accuracy, clarity, and consistency.
  • Audience Analysis : Assessing the needs and technical knowledge of the intended audience (e.g., end-users, technicians, or developers) to adjust the tone and technical level of the documentation.
  • Documentation Management : Organizing information, creating diagrams, charts, or other visual aids, and managing documentation systems (such as content management systems or wikis).
  • Collaboration : Working with cross-functional teams, including engineering, QA, and customer support, to ensure documentation aligns with product development and user needs.
  • Review and Testing : Incorporating user feedback to update and improve content and testing documentation for usability and accuracy.

Key Skills and Qualifications :

We typically look for a combination of strong communication skills and technical aptitude :

  • Excellent Writing Skills : The ability to present complex information clearly and succinctly, with a strong grasp of grammar, style, and syntax.
  • Technical Aptitude : A strong interest in and the ability to quickly grasp technical concepts and new tools. A background or degree in a relevant technical field (e.g., computer science, engineering) can be beneficial.
  • Attention to Detail : Meticulous proofreading and editing skills to ensure accuracy and functionality.
  • Research and Analytical Skills : The capacity to break down complex data, analyze information, and organize it logically for the reader.
  • Collaboration and Communication : Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.
  • Software Proficiency : Familiarity with documentation tools (e.g., MadCap Flare, Oxygen XML Author), content management systems (CMS), and common office software (e.g., Microsoft Office Suite).
  • Typical Documentation Types

  • Technical writers produce a variety of materials depending on the industry :
  • User manuals and guides
  • Installation and configuration instructions
  • Online help sections and FAQs
  • API developer guides
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    Technical Writer • Berkeley Heights, NJ, US