Fulfillment Specialist (Pack / Ship)

Job Description

Job Description

Job Type : Full-time, hourly

Location : Greensboro, NC (On-site)

Schedule : Monday - Friday, 7 : 00 a.m. - 3 : 30 p.m.

Purpose of the Job

Under minimal supervision, you’ll pack and prepare customer orders, sort outbound shipments, and assist with material movement. The role rotates across tasks to meet demand, maintaining accuracy, speed, and safety to keep order processing running smoothly.

Essential Functions and Responsibilities

• Accurately inspects, cleans, prepares, and packs orders for shipment using appropriate packaging materials.
• Processes packed orders for shipment through approved carriers, using a computerized shipping system.
• Sorts shipped orders to the appropriate area or trailer according to established guidelines.
• Generate shipping labels and documentation, coordinate with carriers for pickups and deliveries.
• Generates appropriate reports using the computerized manifesting program.
• Inspects outgoing packages for accuracy, quality, and completeness.
• Assist with loading and unloading shipments, including receiving incoming materials.
• Interacts with company vendors, and completes adequate paperwork as needed.
• Maintains organized storage areas and ensures proper labeling and inventory placement.
• Assists Material Handler with replenishing stock and moving materials between packers and warehouse as needed.
• Keeps workstations and supply storage area clean and comply with safety and operational procedures.
• Communicates with team members and supervisors to resolve order or inventory issues.

Knowledge, Skills, and Abilities

Must demonstrate product knowledge as required by level of position.

Must be able to independently structure and organize regular working activities.

Must be able to follow detailed procedures and recognize detailed differences in product.

Must be flexible and able to manage multiple tasks and priorities.

Must be able to work in a pressured, high-volume work environment.

Must be able to work in a team environment.

Must be familiar with a variety of computer programs including Microsoft Word, Excel and Outlook.

Must have strong English communication skills, both verbal and written.

Must have organized work habits and be willing to maintain orderly and clean work area.

Must follow all safety regulations.

Standing, walking, bending, and stooping required – often for long periods of time.

Must be able to occasionally push, pull and climb ladders safely.

Must be able to occasionally push and pull product carts safely.

Should possess a strong commitment to providing excellent service to Replacements’ internal and external customers.

Physical Requirements

Must be able to frequently lift, carry, load, and stack up to 30 pounds and occasionally lift or move up to 50 pounds.

Must be capable of using a pallet jack and loading boxed pallets onto trucks.

Why Us?

There’s been a place for you at our table since 1981, when Bob Page took a bold step in launching Replacements from his attic. Four decades later, his passion continues to inspire us as we help each generation discover timeless treasures that bring joy. From the world’s largest selection of vintage and current tableware to estate jewelry, bronzes, lighting, and rare collectibles, we connect people to the pieces that make every occasion special.

At Replacements, we believe in belonging, inclusivity, and making a difference. Our workplace culture is built on respect and shared purpose, where employees are our most valuable asset. We invest in your well-being and success through onsite wellness programs, performance recognition, and a benefits package designed to support you every day.

Benefits Include :

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

On-Site Wellness Clinic

Counseling Services

Employee Discount

Educational Reimbursement

Opportunities for Personal Development and Professional Growth

We are proud to foster a fair, open, and welcoming environment where individuality is celebrated and opportunities are based on merit and performance. At Replacements, there’s always a place for everyone.

Replacements, Ltd. is an Equal Opportunity Employer.