Director of Surgical Services

Director of Surgical Services

Olathe Hospital

20333 W. 151st St.

Position Summary / Career Interest :

The Director of Perioperative Services has responsibility and accountability for multiple areas to include : Surgery, Cardiac Surgery, Ambulatory Surgery, Day Surgery (Pre / Post-op), PACU, Surgery Education, Surgical Services Scheduling, Pre-Admission Testing, Central Processing. This position is responsible for establishing standards of nursing practices, developing and maintaining policies and procedures, assessing, evaluating, and continuously improving performance. The Director is accountable for operating within a budget, optimizing resource utilization, and providing superb customer service. He / she has a support staff designed to work collaboratively to improve quality care using evidenced based practices and is expected to keep current on regulations and standards as they apply to the respective areas. The Director works closely with upper management for strategic planning and system progression.

Responsibilities and Essential Job Functions :

• Reviews, revises, and develops policies to meet standards and requirements.
• Communicates policy and practice changes, revisions, regulatory standards, balanced score card data, etc. to staff and physicians.
• Supports strategic plans to include expansions, new services, increased revenue, and overall vision for growth.
• Gathers, records, and analyzes data specific to budget, productivity, quality measures, utilization, etc. and implements strategies to increase revenue and quality and decrease expenses.
• Assures charges are reviewed for accuracy and submitted in a timely manner.
• Develops processes for maximum utilization, productivity, and resource usage in all areas.
• Manages resources and personnel to stay within budget. Provides detailed analysis of budget status as required.
• Provides and implements cost-savings ideas and works closely with staff, physicians, and others to implement cost-savings initiatives.
• Provides direction, suggestions, and education to promote and improve customer service.
• Follows up on customer service issues. Establishes processes to improve customer satisfaction.
• Demonstrates excellent customer services skills and communicates customer satisfaction status to staff and physicians.
• Monitors and communicates status of quality measures and compliance with policies and implements strategies to assure compliance.
• Serves as liaison with the Anesthesia Department and clinic physicians. Assists surgeons and clinic physicians in maximizing their productivity.
• Assures staff validations and competencies are completed and documented appropriately.
• Assures orientation and on-going education of staff.
• Maintains staff departmental files to be in compliance with JC.
• Conducts interviews in a professional and effective manner.
• Knowledgeable of and implements the disciplinary process as needed and in a fair and consistent manner.
• Knowledgeable of and demonstrates compliance with Corporate Compliance and Risk Management policies and practices.
• Demonstrates ability to manage others by communicating effectively, listening objectively, and sharing information, providing direction in a clear manner, monitoring productivity, and following up with individual employees.
• Collaborates with the medical staff to positively impact the objectives and improve overall quality.
• Participates in committees and task forces.
• Acts as a resource person for respective area(s).
• Serves as a mentor to direct reports by empowering them to develop their leadership skills and abilities to promote best practice, professional conduct and a clear focus on customer service.
• Coordinates equipment, supplies, and other resources to provide quality in the most efficient and cost-effective way.
• Participates in evaluating, selecting, acquiring and integrating health care technology and information management systems that meet patient care needs and promotes efficient utilization of nursing and physician resources.
• Maintains an awareness of practice, issues and trends related to health care, quality management and nursing leadership.
• Effectively communicates with staff, physicians, vendors, peers and is viewed as a role model and leader.
• Interacts in a professional and caring manner.
• Makes self visible and available to staff and physicians and routinely makes patient rounds.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience :

Preferred Education and Experience :

Required Licensure and Certification :

We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.