Installation Quality Assurance Specialist

WHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we "Make Complexity Simple" by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer's value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world's industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com..

WHAT YOU GET TO DO

The Installation Quality Assurance Specialist is responsible for following defined processes and work instructions according to Knapp installation standards as well as US state and federal regulations. The Installation Quality Assurance Specialist performs quality inspections of mechanical and electrical installations and provides quality assurance reporting and feedback to the installation team and leadership. Additionally, the role ensures installations follow Knapp quality standards and installation procedures through documentation of standard operational procedures (SOP) as well as instructing and training team members and third-party contractors regarding proper working procedures and process compliance.

Essential Tasks and Responsibilities :

Quality Assurance

• Perform quality inspections of mechanical and electrical installations
• Review findings with onsite supervisors and office management
• Develop standardized inspection protocols, master lists, and quality inspection procedures to ensure consistent quality monitoring across projects
• Analyze trends in data to identify systematic issues and recommend improvements
• Provide comprehensive quality assurance KPI metric tracking and reporting
• Ensure adherence to appropriate industry regional standards of installation and safety equipment guidelines
• Ensure installation meets established processes, guidelines, regulations, and quality standards
• Serve as subject matter expert for installation quality topics and concerns
• Collaborate with other subsidiaries and departments to establish quality standards and requirements

Training & Documentation

WHAT YOU HAVE

Working Conditions and Environment :

WHAT YOU WILL GET

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and / or residence or if use of marijuana is only during "off-hours."