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Sunrisemgmt is hiring : Community Manager in Ivins

Sunrisemgmt is hiring : Community Manager in Ivins

MediabistroIvins, UT, United States
12 days ago
Job type
  • Full-time
Job description

Community Manager - Canyon Springs Townhomes

Who we are :

At Sunrise, we practice resident hospitality, focusing on what matters most : Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.

About this role :

The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations.

Salary range : $21 - $23 DOE

What you’ll do - Includes but are not limited to :

ADMINISTRATIVE

  • Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
  • Inspects property common areas, apartment units and grounds on a regular basis.
  • Offers recommendations to management regarding improvements to the overall operation of the community.
  • Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
  • Demonstrates understanding of financial and operational reporting requirements.
  • Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.

FINANCIAL

  • Ensures that all rent payments are collected from both current and previous residents.
  • Ensures daily community deposits in regard to rent collections and any other miscellaneous income.
  • Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity in regard to non-payment of rent, or eviction proceedings.
  • Adhere to company accounting directives, including but not limited to, weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.
  • Maintains a general working knowledge of federal and state laws in regard to the collection of delinquent accounts.
  • Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
  • Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
  • Prepares and follows guidelines of the community operating budget and makes recommendations for ways to maximize income and minimize expenses.
  • MARKETING / LEASING

  • Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features / benefits, secure commitments and deposits from prospective Residents.
  • Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.
  • Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard to addresses, names, rates, etc.
  • Maintains up-to-date knowledge of market and competitive properties.
  • Ensures timely renewals of existing residents.
  • Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
  • Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
  • Monitors closing ratios of leasing associates to ensure requirements are met and provides additional training as necessary.
  • Supervises the planning and implementation of, and attends and monitors, various community recreational and social activities.
  • Ensures that staff is implementing resident retention and renewal programs to build customers for life.
  • Inspects property common areas, models, and vacant units on a regular basis and completes the community inspection report.
  • Reviews and approves or rejects resident applications.
  • LEADERSHIP

  • Assists the overall team effort through effective leadership.
  • Analyzes concerns associated with apartments that are slow to lease and provides solutions.
  • Assumes supervisory responsibilities and management of the property.
  • Identifies and addresses issues associated with a supervisory position, including hiring, training, coaching and evaluating on-site employees.
  • Provides staff with direction, guidance and tools to for performing well. Provides clear and concise instructions for effective management of on-site staff.
  • Conducts staff meetings on a regular basis.
  • CUSTOMER SERVICE

  • Assists in the handling of resident service requests and various concerns as required.
  • Conducts follow-up activity as needed with new and current residents in order to establish and maintain positive resident relations.
  • Ensure that residents are provided with a clean, safe, well-maintained community.
  • Ensures security deposit dispositions are prepared in a consistent manner immediately after move-out, time being of the essence.
  • Maintain high standards of resident service and relations.
  • Ensures rents are collected and accurately account for all monies in a timely manner.
  • Collect delinquent rents and notify supervisor so they may approve to initiate unlawful detainer actions as appropriate.
  • Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always within 24 hours. If parts must be ordered, causing a delay, residents should be notified timely. If the work order is not resolved within 48 hours, regional manager should be notified.
  • Supervise contractors working on the property.
  • Represent Sunrise Management and the community you manage in a professional manner. Maintain a positive businesslike attitude in person and on the telephone and neat, clean, professional dress and grooming appropriate for greeting the public.
  • Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
  • Other Duties and Responsibilities include the following. Other duties may be assigned.
  • Assist in promoting Sunrise Management.
  • Attends and participates in training seminars as requested. Ensures all on-site staff has enrolled in and completed necessary courses.
  • Works well as part of a team.
  • SUPERVISOR RESPONSIBILITIES

  • Responsibilities may include supervision of Community staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • What you’ll need :

  • Property management software experience preferably Entrata
  • Professional experience with Property Marketing preferred.
  • 2+ years of experience in property management
  • Strong Customer Service
  • Professional Appearance
  • Who you are :

  • Focused with high attention to detail
  • Curious and proactive
  • Growth-oriented and well-organized
  • Disciplined and self sufficient
  • Tech savvy
  • What’s in it for you :

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time-Off / Holidays
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • What is Next?

    Make the leap and take the shot! Submit your resume to us today.

    Sunrise Management is an equal opportunity employerand a drug free workplace.We celebrate diversity and are committed to creating an inclusive environment for all team members.

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    Community Manager • Ivins, UT, United States

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