Market Personal Training Manager

Location : Market 5 (Florissant, MO, Manchester, MO, St. Peters, MO, area) Candidate must be located in the St. Louis, MO area.

Reports to : VP of Fitness

Looking for a Market Personal Training Manager who will be a key member of our leadership team at Crunch Fitness - Undefeated Tribe.

The MPTM supports a high-performance, high-care culture that operates with speed and urgency in delivering outcomes through member experience, service, and results. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in a "no judgments" environment.

The MPTM position is a key member of our leadership team reporting to the VP of Fitness and is responsible for assisting the Market Partners, Managing Partners and PT Managers with daily club operations and delivering "WOW" service for team members and members alike!

Responsibilities

• Consults and assists in hiring, training, and performance management of a team of qualified Personal Training Managers
• Meet both new client acquisition and existing client retention targets for the club
• Coach and guide Club Leaders on how to engage, prescribe, acquire, and retain clients
• Conduct 1 : 1 meetings with Market Partners, Managing Partners and PTMs to review performance, motivate and guide to achieving individual and company goals
• Manage the CrunchOne Kickoff process through demonstrating, coaching, and guiding PT Team members on how to engage with members with the goal of converting the members to personal training services
• Ensure accurate administration of PT services including, but not limited to, usage of dotFIT program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports
• Maintain accurate reports and data for clarity into performance of the business
• Manage, align, direct resources informed by department KPIs & organizational priorities
• Provide excellent customer service by responding to all member inquiries within 24 hours
• Report to Executive Leadership, RVP of Operations and Regional PT Manager on key results and action plans
• Ensure Club level PT staffing maintains appropriate levels to service our customers and business needs
• Maintain accurate and up-to-date certification / CPR records of all personal training staff
• Responsible for conducting weekly club visits, completing club audits and reporting results to all stakeholders
• Responsible for conducting and leading continuing education courses as assigned

Required Skills & Experience

Certification required in one or more approved Nationally Accredited Certifications :

Physical Requirements

Education Requirements

Travel

Travel is required up to 75% of the time around the following areas : Florissant, MO, Manchester, MO, St. Peters, MO.

EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type.

Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

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