JOB TITLE: IT Support Specialist
DIVISION: Administration
DEPARTMENT: Information Technology (IT)
LOCATION: 9301 Michigan Avenue
REPORTS TO: IT Manager
FLSA STATUS: Non-Exempt/Hourly
CLASSIFICATION: Full-time Regular
APPROVED DATE: 5/31/2023
JOB SUMMARY: Assists the IT Manager and the Company’s IT needs and maintenance including
installation, troubleshooting, and repair of hardware, software and network devices.
ESSENTIAL DUTIES & RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITIES: None
JOB QUALIFICATIONS:
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, talk, use repetitive motion, type, and hear. The employee is frequently required to stand, walk, use hands and fingers to handle and feel, and reach with hands and arms. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. The employee must occasionally lift and/or move up to 40 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. This job operates in a normal office environment with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Equal Opportunity Employer
This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
IT Support Specialist • Detroit, MI, US
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