Talent.com
Enrollment Specialist, Payments
Enrollment Specialist, PaymentsCorcentric • Cedar Rapids, IA, US
Enrollment Specialist, Payments

Enrollment Specialist, Payments

Corcentric • Cedar Rapids, IA, US
4 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

As an Enrollment Specialist at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will be responsible for enrolling client suppliers into our payments program.

This key position is a work-from-home opportunity. We are currently hiring out of the following locations :

  • Des Moines, Iowa
  • Cedar Rapids, Iowa
  • Omaha, Nebraska

In order to be considered, you should be within a commutable distance to one of these key hiring markets, as there may be in-person training and team-building events from time to time.

This role reports to the (Senior) Manager, Payments Operations within our Payment Operations Department. Successful candidates have excellent customer service skills, an engaging phone presence, and are comfortable spending a significant amount of time on the phone with suppliers and vendors.

The Payment Operations team is a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As an Enrollment Specialist, you will :

  • Spend a significant portion of time on the phone, proactively calling suppliers and businesses to support profile activation within the Corcentric payment network.
  • Apply excellent communication skills and product knowledge to encourage companies to convert to electronic payments by joining Corcentric payment network.
  • Respond to supplier objections and provide information on the benefits of joining the payment program.
  • Utilize Excel spreadsheets to complete enrollment-related tasks efficiently.
  • Maintain accurate and up-to-date customer records in the Customer Relationship Management (CRM) system, including tracking interactions, updating account details, and referencing historical data.
  • Communicate with customers through the case management system to address inquiries and provide support.
  • Reference internal knowledge bases, FAQs, and other resources to quickly locate answers to customer questions.
  • Conduct online research using search engines and websites to gather or verify business contact information.
  • Coordinate vendor needs across communication channels, managing sensitive data in CRM and related systems to ensure timely and accurate responses.
  • Diagnose and resolve vendor issues independently or escalate complex concerns to a Team Lead or Manager when necessary.
  • Follow organizational protocols when interacting with vendors, focusing on active listening, empathy, and effective resolution of concerns.
  • Demonstrate empathy and attentiveness in customer interactions, acknowledging their needs and responding appropriately during phone conversations.
  • Requirements

    You’ll need to have :

  • Excellent verbal, written and interpersonal communication skills, with a focus on quality service delivery.
  • Intermediate level of proficiency with PC software (MS Office applications, internet and web-based applications)
  • Attention to detail and accuracy in data entry and case management.
  • Accountability and time management to meet deadlines independently.
  • Strong collaboration skills with eagerness to contribute to a positive team dynamic.
  • Ability to quickly learn new skills and apply them effectively in a fast-paced, dynamic work environment.
  • Coachability and a willingness to improve through feedback.
  • (We want to make sure you’re set up to succeed, and we view these as the critical skills you’ll need to achieve great things at Corcentric!)

    It’s great if you also have :

  • Experience with CRM systems, Excel, and online payment platforms
  • Prior experience in a Payments Processing or Financial Operations role
  • Benefits

    At Corcentric, we know that the hard work of our employees is what drives the success of our organization. We care about who you are and what you value, both inside and outside of work.

    Within our organization, you will have the opportunity to work with smart, collaborative team members and approachable leaders. Our down-to-earth, solutions-oriented culture means you'll have the opportunity to get hands-on with interesting work projects and be able to draw a short line from your contributions to business impacts. We prioritize professional development and encourage cross-functional promotional opportunities to enable you to reach your career goals. We have been in business for over 28 years and are thrilled to be actively growing and scaling our teams accordingly - it's an exciting environment and a great time to join.

    Your compensation package upon joining Corcentric will be based on a variety of factors, including but not limited to your relevant professional experience and qualifications : your certifications, training, and educational achievements; your geographic location; and Corcentric business and organizational requirements. It is expected that the hourly pay rate for this full-time role will be between $20-$23 / hour, plus eligibility for our annual discretionary bonus program.

    We also recognize the importance of work-life balance and want to support your efforts to take care of your health and well-being and the health and well-being of those who depend upon you. In support of this, we are proud to offer a comprehensive benefits package to our full-time team members, including :

  • Generous annual paid time off program that increases with tenure
  • Eight paid holidays plus three personal holidays to recognize or celebrate an occasion that is important to you
  • An annual paid day off to volunteer for causes that are near and dear to you
  • Paid maternity, paternal / secondary caregiver, and adoptive parent leave
  • Company-paid life and disability insurance
  • 401k program with a company match
  • Medical insurance plan options ranging from a traditional PPO to High Deductible Health Plan options that feature a company HSA contribution
  • Dental plan – including orthodontia coverage
  • Vision plan – including discount for LASIK surgery
  • All medical, dental, and vision insurance plans are available from the first of the month following your start date – no extended waiting period to be eligible!
  • A no-cost Employee Assistance Program - 24 / 7 access to confidential counseling services and a wide range of additional support and professional services
  • EEO Statement

    Our roles require routine use of standard office equipment, such as computers, keyboards, printers, phones, and filing cabinets. You may need to type, reach, and lift office materials of a reasonable weight. Travel may also be required based on job responsibilities and business needs.

    Corcentric does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

    Work Environment & Physical Demands

    This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to see, talk, and hear.  Willing and able to travel as required by job responsibilities and business needs.

    Create a job alert for this search

    Enrollment Specialist • Cedar Rapids, IA, US

    Related jobs
    Treasury Management Specialist

    Treasury Management Specialist

    QCR Holdings • Cedar Rapids, IA, United States
    Full-time
    Treasury Management Specialist.The Treasury Management Specialist is responsible for supporting the Treasury Management team by performing a variety of support functions with highest level of clien...Show more
    Last updated: 26 days ago • Promoted
    Card and Deposit Services Intern

    Card and Deposit Services Intern

    GreenState Credit Union • North Liberty, IA, US
    Full-time
    GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your assigne...Show more
    Last updated: 2 days ago • Promoted
    Capital Systems Analyst

    Capital Systems Analyst

    PGBPGNGLOBAL • Iowa City, IA, United States
    Full-time
    P&G is the largest consumer packaged goods company in the world.We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide.This brings many...Show more
    Last updated: 25 days ago • Promoted
    Physician / Physiatrist / Iowa / Locum Tenens / Locums Physiatrist (PM&R) Job in Iowa Job

    Physician / Physiatrist / Iowa / Locum Tenens / Locums Physiatrist (PM&R) Job in Iowa Job

    MD Staff, LLC • Central City, IA, US
    Full-time
    Urgently needing a Locums Physiatrist (PM&R) in Iowa Coverage dates : ASAP - Ongoing Shift would be 8 AM to 4 : 30 PM with 30 minutes for lunch - 8 hours per day. EMR : Cerner Powerchart The ideal candi...Show more
    Last updated: 30+ days ago • Promoted
    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Dentist - Job Location : Australia or New Zealand - Relocation Bonus

    Abano USA • Central City, IA, USA
    Permanent
    Your key responsibilities include : .Maintaining accurate patient records and adhering to .Australian dental regulations and best practices. Flexibility : While we try hard not to change plans, sometim...Show more
    Last updated: 30+ days ago • Promoted
    Remote Mental Health Therapist

    Remote Mental Health Therapist

    SonderMind • Central City, IA, USA
    Remote
    Full-time
    SonderMind is a leading mental health care platform revolutionizing therapy services.We are seeking compassionate and highly skilled licensed mental health therapists to join our expanding network....Show more
    Last updated: 30+ days ago • Promoted
    Document Specialist - Iowa

    Document Specialist - Iowa

    TRC Companies • Ely, IA, United States
    Full-time +1
    TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time.From pipelines t...Show more
    Last updated: 15 days ago • Promoted
    Treasury Management Support Specialist

    Treasury Management Support Specialist

    Hills Bank • Iowa City, IA, United States
    Full-time
    South Gilbert Street, Iowa City, IA, USA | Full-Time.SCHEDULE : Full-time; Full-time ; Monday through Friday with availability between (8 : 00 am – 5 : 00 pm) Average of 40 hours / week.LOCATION : 1401 S G...Show more
    Last updated: 11 days ago • Promoted
    Transportation Revenue System Specialist

    Transportation Revenue System Specialist

    CDM Smith • Iowa City, IA, United States
    Full-time
    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procureme...Show more
    Last updated: 18 days ago • Promoted
    Physician / Physiatrist / Iowa / Locum tenens / Locums Physiatrist (PM&R) Job in Iowa Job

    Physician / Physiatrist / Iowa / Locum tenens / Locums Physiatrist (PM&R) Job in Iowa Job

    Hayman Daugherty Associates, Inc • Central City, IA, US
    Full-time
    Urgently needing a Locums Physiatrist (PM&R) in Iowa Coverage dates : ASAP - Ongoing Shift would be 8 AM to 4 : 30 PM with 30 minutes for lunch - 8 hours per day. EMR : Cerner Powerchart The ideal candi...Show more
    Last updated: 30+ days ago • Promoted
    Flexible Schedule Independent Survey Associate (Hiring Immediately)

    Flexible Schedule Independent Survey Associate (Hiring Immediately)

    Earn Haus • Central City, Iowa, US
    Full-time +2
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Work From Home

    Work From Home

    Remote Jobs • Center Point, IA, United States
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work from ...Show more
    Last updated: 23 days ago • Promoted
    Housing Financial Coordinator

    Housing Financial Coordinator

    Government Jobs • Iowa City, IA, US
    Full-time +1
    Neighborhood Services Division / Neighborhood & Development Services Department.Application deadline : Monday, December 15, 2025. Permanent full-time position available.Hours : Monday Friday, 8 : 00am ...Show more
    Last updated: 2 days ago • Promoted
    Specialist, Claims Recovery (Remote)

    Specialist, Claims Recovery (Remote)

    Remote Staffing • Iowa City, IA, US
    Remote
    Full-time
    Provides support for claims recovery activities including researching claim payment and billing guidelines, audit results, and federal regulations to determine overpayment accuracy and provider com...Show more
    Last updated: 23 days ago • Promoted
    Revenue Cycle Coordinator (HMO & VA Referrals) - Patient Access Management (PAM) - Patient Financial Services (PFS)

    Revenue Cycle Coordinator (HMO & VA Referrals) - Patient Access Management (PAM) - Patient Financial Services (PFS)

    University of Iowa • Iowa City, IA, US
    Full-time
    University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Coordinator (RCC) supervisory position that may have 3-11 direct reports that can be a mix of Meri...Show more
    Last updated: 1 day ago • Promoted
    Now Interviewing-Tax Manager

    Now Interviewing-Tax Manager

    gpac • Cedar Rapids, IA, United States
    Full-time
    This well-established public accounting firm in West Des Moines, Iowa is actively interviewing for a key leadership roles : Tax Manager. This position is ideal for experienced professionals looking t...Show more
    Last updated: 6 days ago • Promoted
    Finance and Accounting

    Finance and Accounting

    MCI Careers • Iowa City, IA, United States
    Full-time
    MANAGEMENT : Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement. No Resume Required, Phone Interview.MCI is one of the fastest-growing...Show more
    Last updated: 26 days ago • Promoted
    Capital Systems Analyst

    Capital Systems Analyst

    Procter & Gamble • Iowa City, IA, United States
    Full-time
    P&G is the largest consumer packaged goods company in the world.We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide.This brings many...Show more
    Last updated: 25 days ago • Promoted