A company is looking for a Customer Support Escalation Representative to handle client inquiries and ensure customer satisfaction.
Key Responsibilities
Respond to client inquiries via various channels and resolve issues in a timely manner
Document client interactions and collaborate with internal teams to ensure seamless service delivery
Ensure compliance with relevant regulations and maintain professionalism in all interactions
Required Qualifications
High School diploma or equivalent required; Associate's or Bachelor's degree preferred
1+ years of experience in customer service or client support
Ability to thrive in a fast-paced, structured work environment
Comfortable using CRM software and other office technologies
Must reside in New York State
Customer Support Representative • Saint Louis, Missouri, United States
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