Senior Software Engineer- Reliability, Global E-Commerce

Overview

Senior Software Engineer - Reliability, Global E-Commerce. The role focuses on service reliability, scalable design, and release management in a cloud-native global e-commerce platform. Part of the on-call rotation for Tier-1 incident response and DevOps support, aiming to ensure uptime and high-quality services for customers and merchants.

Responsibilities

• Be part of global SRE on-call rotation and be responsible for Tier-1 online incident response and DevOps support.
• Manage service levels of mission-critical, revenue-generating e-commerce platform and all supporting infrastructure and services; focus on reliability, scalability, and release management in a cloud-native environment.
• Define service level indicators and data-driven objectives; develop DevOps / SRE standards, processes, and methodologies to uphold uptime, latency, and health of a core global production platform.
• Collaborate cross-team with engineering and product to ensure capacity planning and launch reviews are performed to enable transparent service delivery to customers.
• Design strategies for risk detection and mitigation, disaster recovery & simulation, release management, cost optimization, and engineering quality.
• Drive automation focused on infrastructure-as-code, scalability, and service resiliency.
• Implement best practices around incident management and post-mortems as part of on-call rotations.

Qualifications

Minimum Qualifications :

Preferred Qualifications :

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices worldwide.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. We value curiosity, humility, and impact. We operate with an "Always Day 1" mindset to achieve meaningful breakthroughs for our users, teams, and company. We foster a diverse, inclusive, and collaborative culture.

TikTok Accommodation

TikTok provides reasonable accommodations in our recruitment processes for candidates with disabilities or other protected reasons. For assistance or accommodations, please reach out as described in the recruitment materials.

Job Information

Compensation : The base salary range for this position in the selected city is $187,040 - $359,720 annually. Compensation may vary based on qualifications, skills, location, and other factors. Base pay is part of the total package and may include bonuses or stock units. Benefits vary by location and include medical, dental, vision, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid time off.

Note : This description keeps essential role information and omits extraneous postings and unrelated job listings.

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