Director of Sales

Job Description

Job Description

Description : Job Summary

The Director of Sales serves as the strategic driver of revenue and brand activation for the Hyatt Centric Beale Street Memphis. With direct oversight of the sales and marketing division, this role is responsible for maximizing occupancy, strengthening existing client relationships, and capturing new business opportunities to ensure the property meets and exceeds revenue and profit goals. The Director leads the day-to-day sales function, including direct sales efforts, client engagement, sales administration, training, and marketing activation. This leader will recommend and execute the hotel’s annual sales forecast, marketing and advertising plans, and budget, while cultivating a culture of trust, transparency, and results across the sales team and beyond.

Duties & Responsibilities

Sales & Revenue Generation

• Lead all group, transient, and catering sales efforts to maximize total hotel revenue.
• Develop and manage the division’s budget, sales plans, and marketing strategies (advertising, PR, digital) to drive occupancy, ADR, and F&B revenues.
• Conduct outside sales calls, site tours, and client entertainment to strengthen relationships and secure new business.
• Negotiate contracts and understand key terms to protect hotel interests.
• Monitor production of top accounts and evaluate market trends to develop proactive strategies.

Leadership & Team Development

Marketing & Community Activation

Operational & Strategic Contributions

Requirements :

Qualification Standards

Education & Experience