Risk Operations Analyst II - Remote

Risk Operations Analyst II - Remote

PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients' payments roadmap by including all payment types and channels through a single contract and integration. With PayNearMe, businesses can focus on acquiring new customers while we make accepting payments a modern and seamless experience.

PayNearMe has over 240 employees and is processing over $40B in payments annually. We are a fully-funded private company headquartered in Silicon Valley with our employees distributed across the U.S.

This is an opportunity to join a high-growth, private, venture-backed company during its critical growth phase. Come help us solve our clients' biggest payment problems.

Job Description

We are seeking a highly experienced and driven professional to join our team as a Risk Operations Analyst II. This role is pivotal in monitoring and analyzing transactions for fraudulent activity, while also collaborating with clients to align with their desired risk appetite. The ideal candidate will utilize advanced tools, data sources, and industry best practices to deliver risk services that minimize fraud losses and maximize approval rates. We are looking for an individual with robust analytical expertise, excellent client-facing communication skills, and a strong background in risk management within the payments or financial services sectors.

Key Responsibilities Fraud & Risk Management

• Fraud Analysis & Research : Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights.
• Client Risk Services : Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant underwriting, and tailored risk interventions.
• PNM & Client Risk Events : Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements
• Transaction Monitoring : Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity.

Client Partnership & Risk Appetite Consulting

Reporting & Transparency

Continuous Improvement

Qualifications

Education : Bachelor's degree in Finance, Business, Data Analytics, Risk Management, or a related field.

Soft Skills :

Preferably located in the East Coast time zone.