Senior Change Manager

Finance Upskilling Program Change Manager Consultant

Our customer is launching the Finance Upskilling Program to enhance digital and AI capabilities across its global Finance function. The program includes multi-level training, hands-on events, and the integration of new technologies and ways of working. The Change Manager Consultant will operate under the supervision of the Customer's Change Management Partner for Finance, collaborating with internal teams and stakeholders.

Responsibilities

Support the onboarding of Upskilling Champions within the Finance function.

Suggest and / or deliver trainings to the champions to help them support you better in the Upskilling program.

Organize and facilitate Champion connect sessions and onboarding events.

Assist with communications and logistics for training sessions, hackathons, and other program activities.

Review and select suitable e-learning modules and internal platforms (AI Academy, DigiFIT, SmartOffice, etc.).

Coordinate with Business Technology Partner (BTS) the development and deployment of training modules for all program levels (L1L3), including instructor-led sessions and hackathons.

Create and maintain training materials, collaborating with project teams.

Ensure training content, AI use cases, and success stories are grouped by learning curricula and audience and linked to SuccessFactors and Finance Upskilling SharePoint hub.

Support the definition, implementation and tracking of KPIs for program success, including dashboards and reporting mechanisms.

Monitor program progress, gather feedback, and propose improvement actions.

Assist in planning and logistics for tailored hackathons and hands-on learning events (incl. external providers).

Liaise with cross-functional teams (BTS, D&AI, IT Change Management) to ensure successful program implementation.

Maintain action logs and ensure documentation is up to date.

Conduct feedback surveys and gather insights from program participants and Champions.

Propose and implement remediation actions to address feedback and enhance program effectiveness.

Contribute to the development of motivational strategies for Champions and participants.

Qualifications

Bachelor's degree in any field.

Minimum 5-10 years of experience in a similar role.

Demonstrated experience in Change Management and training definition and delivery, ideally in Finance or Digital Transformation projects.

Strong project management and organizational skills.

Excellent communication and stakeholder engagement abilities.

Familiarity with digital and AI tools (Microsoft 365, Power Platform, Copilot, GenAI, UiPath) is an advantage.

Experience with e-learning platforms (e.g., SuccessFactors) and SharePoint is preferred.

Analytical skills for defining and tracking KPIs.

Collaborative, proactive, and adaptable approach.

Excellent command of both spoken and written English.

Benefits

New beginnings can be a challenge. We promise a smooth integration and a supportive mentor.

Pick your working style : choose from Remote, Hybrid or Office work opportunities.

Early bird or night owl? Our projects have different working hours to suit your needs.

Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms.

We want you to stay healthy! Enjoy our Private Health Insurance its custom-made for you.

A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School.

Make the most of our epic parties or themed events theyre lovingly designed for our people and their families.

Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.