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Insurance Account Position - State Farm Agent Team Member
Insurance Account Position - State Farm Agent Team MemberDrew Creswell - State Farm Agent • Augusta, GA, US
Insurance Account Position - State Farm Agent Team Member

Insurance Account Position - State Farm Agent Team Member

Drew Creswell - State Farm Agent • Augusta, GA, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Overview:
We are seeking a motivated and service-minded individual to join our team as an Insurance Account Representative. In this hybrid service and sales role, you’ll act as an extension of the agent — handling inbound service needs, answering calls, assisting clients with policy changes, and ensuring an excellent customer experience. At the same time, you’ll actively identify opportunities to cross-sell additional products, quote referrals, and earn commissions for new business you help generate.


This is a full-time opportunity with room for long-term growth and advancement in the insurance industry.


Responsibilities:
  • Answer incoming calls, respond to client inquiries, and provide top-tier service and support.
  • Process policy changes, billing questions, and general account updates.
  • Identify opportunities to cross-sell additional products during service calls and quote referral business.
  • Assist with outbound follow-ups and client outreach as needed.
  • Collaborate closely with the agent and team to ensure client satisfaction and retention.
Requirements:
  • Must be willing to obtain state insurance licenses.
  • Strong communication and customer service skills.
  • Comfortable with phone-based interactions and discussing product options with clients.
  • Highly organized, detail-oriented, and self-motivated.
  • Bilingual Spanish preferred.
Compensation & Benefits:
  • Competitive base pay with commission opportunities.
  • $1,000 signing bonus paid after 30 days.
  • Bi-annual performance reviews for raises and career growth.
  • Full-time schedule with long-term advancement potential.

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Insurance Account Position - State Farm Agent Team Member • Augusta, GA, US

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