Retail Support Associate - Ready to Wear, Fresno Fashion Fair - Part Time Job at

Overview

Macy’s is more than just a store. We’re a story full of innovations and traditions, inspiring stores and irresistible products. We’ve been part of memorable moments for customers and colleagues for more than 160 years.

Job Overview

As a Macy’s Women’s Clothing Selling Support colleague, you’ll help customers express their personal style and turn fashion into inspiration. With a passion for hospitality, an eye for trends, and strong product knowledge, you’ll create meaningful connections through genuine, engaging conversations. You’ll actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment.

This role goes far beyond just being a cashier. The customer is at the heart of everything we do—every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you. You’ll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

How Our Selling Colleagues Spend Their Day

• Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions—so they’re fully informed and ready to engage, educate, and sell with confidence.
• On the floor, they focus on the customer — offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships and bring customers back.
• Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
• They always Finish Strong — sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
• We believe service starts with each other — supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• Excellence is a journey; we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes is provided here.

Who You Are

Must be able to :

Essential Physical Requirements You Will Perform

What We Can Offer You

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Expect paid time off and holidays, opportunities for continuous learning and leadership development, and community involvement through colleague resource groups and volunteer opportunities.

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s. Whether you’re helping a customer find the perfect gift, streaming operations in a distribution center, enhancing our online shopping experience, buying in-style merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers unique opportunities to be part of memorable moments in people’s lives.

Join us and help write the next chapter in our story — Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

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