Banquets Server (On-Call)

Description

Job Overview :

The Banquet Server is responsible for providing friendly and efficient service of food and beverage items to all guests in a banquet setting situation.

Purpose :

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System :

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities

• Meets and exceeds customer expectations
• Communicates effectively with customers, co-workers and supervisors
• Provides the highest quality of service at all times to guests
• Must be able to read a BEO and know how to complete a setup
• Sets tables in assigned area (or checks to see that they have been set) correctly and uniformly, using : clean, pressed linen without rips, stains or tears; clean unspotted silverware; clean china with no chips or cracks; clean unspotted glassware
• Properly cleans and fills table complements (salt and pepper, sugar, bread baskets, etc.)
• Pours wine with the method shown in training
• Knows the menu for each function served and is able to knowledgeably explain the major ingredients and preparation methods for each item to be served
• Keeps station neat and clean during service.
• Constantly patrols assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures; Checks on the guests
• Serves food, coffee, water and other beverages to customers, refills beverages as needed
• Receives customer orders for any food or beverage that varies from the set menu
• Refers complaints on food and / or service to the Banquet Manager
• Cleans banquet rooms and banquet areas during and after banquet functions
• Uses proper in-room clearing and aisle tray breakdown procedures
• Returns all reusable table complements and condiments to be cleaned and refilled
• Additional duties as necessary and assigned

Job Requirements : (please ensure you meet the listed requirements prior to applying )

Base Pay :

Online applications are accepted at http : / / www.windcreekhospitality.com / Careers .  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

Ready to Get Hired? Stop In and Shine!

On-the-Spot Interviews Every Wednesday

10 AM – 12 PM

Hotel Lobby – Wind Creek Chicago Southland

17300 S Halsted St, East Hazel Crest, IL 60429

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