General Manager

We are looking for a General Manager to join our team with Swim Club Management Group in Atlanta. Swim Club Management Group is a leading service provider for swim club management services, providing comprehensive pool management, staffing, and renovation services for commercial properties. Our purpose is to inspire and create happier and healthier moments. As General Manager you will play a key role in supporting this mission by steering the comprehensive business operations of our properties and facilities and executing on business strategy. This strategic position entails full accountability for both staff management and the seamless integration of corporate strategies into local operations, encompassing sales growth, technology adoption, and alignment with company driven directives.

This role is ideal for someone who thrives in a dynamic "start-up" operation environment and is eager to make a significant impact on the growth and development of our market. The General Manager will be instrumental in establishing our pool management presence in Atlanta, building strong client relationships, and driving operational excellence. We are seeking a highly motivated and results-driven individual with a strong background and proven track record of success within the aquatics industry.

ESSENTIAL RESPONSIBILITIES

• Oversee day-to-day operations, ensuring efficient and effective pool management, delivery of pool construction, maintenance, and repair services.
• Design strategy and set goals for growth.
• Maintain budgets and optimize expenses.
• Set policies and processes.
• Ensure employees work productively and develop professionally; promoting a positive and healthy work environment and ensuring a strong employee morale.
• Oversee recruitment and training of new employees to ensure strong retention of employees.
• Work with the staffing department to coordinate proper staffing and ensure correct all client locations operational hours are scheduled.
• Train, develop, and support all direct reports to establish their adherence to the company policies, procedures and high standards.
• Evaluate and improve operations and financial performance.
• Direct the employee assessment and performance management process, partnering with upper management and Human Resources.
• Ensure staff follows health and safety regulations adhering to OSHA and all required compliance procedures.
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors).
• Develop and execute strategic plans to achieve growth and profitability targets within the company.
• Anticipate client expectations, seasonal changes within the business approach, staffing needs / changes and make appropriate strategic adjustments accordingly.
• Conduct regular (weekly) site inspections of all managed areas in order to maintain safety, risk management, customer service (client, resident, guest, member) and the company’s standards.
• Provide seamless communication, implementation and execution of directives as communicated from the Executive team and department leaders.
• Attend Board meetings and maintain / cultivate relationships with all relevant parties and key decision makers.
• Create and ensure a safety first culture that is apparent in every operation daily.
• Provide performance reports / updates to the Executive Leadership team.
• Ensure all operation procedures and first rate practices are being demonstrated at every location.

SKILLS AND QUALIFICATIONS

PHYSICAL REQUIREMENTS

BENEFITS

By joining Swim Club Management Group, you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include :

LOCATION

This position is based out of our corporate office located in Alpharetta, GA. Travel to client locations across the region will be required.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. The Amenity Collective and Swim Club Management Group is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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