Player Support Analyst

VirtualVocationsGrand Rapids, Michigan, United States

4 days ago

Job type

Full-time

Job description

A company is looking for a Player Support Analyst.

Key Responsibilities

Provide customer service through live chat and email

Comply with established internal protocols and validate courtesies / retentions

Review and report suspicious sports betting / casino activity and interactions for reassignment

Required Qualifications

1+ years of experience in Customer Service BPO

Bachelor's Degree in any field or currently studying

Basic industry knowledge

Empathy and assertive communication skills

Excellent collaboration abilities

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Support Analyst • Grand Rapids, Michigan, United States

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