Senior Case Manager WF Sectoral Programs

About Phipps Neighborhoods

Phipps Neighborhoods, the social service affiliate of Phipps Houses, has been a catalyst for community growth and empowerment for over 50 years. Our mission is focused on creating safe, inclusive spaces where community members can access education, career opportunities, and economic pathways. Serving approximately 14,000 New Yorkers annually, we address barriers to educational achievement, economic security, and career stability through three key program areas :

• Education and School-Day Programs : Offering pre-kindergarten services, community schools, after-school programs, and college access counseling.
• Sector-Focused Training and Employment Placement Pathways : Providing specialized training, employment placement pathways, Summer Youth Employment, Work Learning Grow initiatives, and aiding residents in accessing new employment opportunities.
• Community & Economic Empowerment Services : Enabling community progress through community centers, resident services, food access, financial literacy programs, and support accessing benefits and wellness services.

We collaborate with government, corporate, and philanthropic partners to effect significant and lasting social change, fostering thriving communities.

Position Summary

The Phipps Neighborhoods Workforce Program is a career development initiative for youth and young adults ages 18 and older, offering work readiness training, occupational skills development, and employment support. Participants also benefit from paid internships, comprehensive case management, post-secondary education access, and credentialed training.

The Senior Case Manager plays a leadership role in ensuring participants’ successful engagement, completion, and transition to employment. This position provides advanced case management services, supervises and mentors case management staff, and coordinates supportive services to address employment barriers. The Senior Case Manager integrates social work best practices, trauma-informed care, and workforce readiness to achieve equitable outcomes for participants.

Salary range for this role will be $65,00.00 to $70,000.00, based on education, training and experience.

Duties and Responsibilities :

Assessment & Planning

Ongoing Case Management

Referrals & Resource Navigation

Program Leadership & Staff Development

Workforce Training & Employer Collaboration

Data Entry & Reporting

Program Improvement & Advocacy

Crisis Response

Key Skills & Qualifications

Qualifications :

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.