Customer Service RepresentativeHustle Notice Biz • Washington, DC, US
Customer Service Representative
Hustle Notice Biz • Washington, DC, US
30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionHigh school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in customer service or a related field. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Proficient in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Competitive salary within the range of $50,000 – $60,000 per year. Opportunities for career growth and professional development. Comprehensive health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.
Description
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the frontline ambassador for our brand, directly interacting with our customers to provide exceptional service and support. Your primary responsibility will be to assist customers with inquiries, resolve issues, and ensure a seamless customer experience.
Key Responsibilities
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products and services to assist customers effectively.
- Resolve customer complaints and issues with a focus on satisfaction and retention.
- Document customer interactions and transactions in the company's CRM system.
- Collaborate with team members to improve customer service processes and policies.
- Identify trends in customer inquiries and provide feedback to management for service improvement.
Skills, Knowledge and Expertise
Qualifications
Benefits
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
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Customer Service Representative • Washington, DC, US
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