Mobile Crisis Responder

Mobile Crisis Responder

Location : Park Forest - Full- Time

Compensation : $16.82-$20.19 per hour

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness.

SUMMARY

The Mobile Crisis Responder provides crisis intervention services to youth under 21 years old who are experiencing mental health crisis events, which may constitute a substantial or immediate danger to their physical safety or the safety of others. The focus is to provide immediate crisis intervention services to prevent, de-escalate, and mitigate crisis situations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as a responder for Designated Service Area (DSA) #25.
• Must be immediately available during scheduled shift to prevent, respond to, de-escalate, and mitigate crisis situations. Includes responding to crisis referrals for youth under the SASS Program, Medicaid adults, MCO members, and Pathways clients.
• Responsible for receiving all crisis referrals from the CARES line on a no-decline basis within 30 minutes of the referral.
• Respond in-person to all MCR requests within 90 minutes after receiving the referral from the CARES line.
• Complete a screening and assessment using the Illinois Medicaid Crisis Assessment Tool (IM-CAT).
• Responsible for immediate and short-term follow-up, transition, and linkage activities.
• Coordinate with the assigned Care Coordinator and participate on a short-term basis on the CFT for Pathways clients.
• Complete all required MCR Intake packet paperwork at the point of crisis.
• Ensure all required crisis intervention documentation is complete and accurate.
• Provide and arrange for reunification, family generated placement or psychiatric hospitalization at time of crisis, with a short-term crisis plan.
• Provide Linkage and Referral services specific to client and family needs during time of crisis.
• Adhere to MCR schedule, by ensuring that answering service can contact worker immediately via cell phone and home phone as a secondary means of contact.
• Provide required documentation (i.e. mileage, time sheets, etc.) as indicated by agency protocols.
• Participate in individual, group supervision, and program staff meetings as scheduled to address client issues and revised documentation, placement options, professional development, and crisis schedules.
• Assist in coordinating and facilitating regularly scheduled community outreach meetings.
• Comply with the State of Illinois-mandated reporting law.
• Complete all required Federal, HFS, and Agency Core Curriculum trainings, meetings, and workshops as required.
• Provide services to program clients during on-call shift as deemed necessary by the supervisor.
• All other duties as assigned.

COMPENSATION AND BENEFITS-

TRAUMA INFORMED CARE

Ensure that all employees are using a trauma-informed approach to all of their work duties that include the "5 S's". This approach sets a high priority for staff and client :

QUALIFICATIONS

EDUCATION and / or EXPERIENCE

OTHER QUALIFICATIONS

CERTIFICATES, LICENSES, REGISTRATIONS