Sr. Technical Analyst

Job Summary

The Senior Technical Analyst plays a critical role in advancing the digital capabilities of our Commercial and Private Banking business within the Digital and Mobile Experience Technology team. As the senior-most SME, this role leads the analysis, design, and implementation of integrated technology solutions across a diverse portfolio of vendor-hosted applications. Key focus areas include digital banking, integrated payments, cash flow and liquidity management, fraud prevention and security, information reporting and analytics, compliance and risk management.

Operating within a blended onshore / offshore delivery model, this role partners closely with product owners, vendors, and cross-functional teams to drive backlog execution and Agile delivery. Looking ahead, the analyst will help shape the digital transformation roadmap—bridging legacy systems with future-state architecture and championing low-code integration strategies.

Job Responsibilities :

• Solution Delivery : Lead the elicitation and documentation of business and technical requirements. Design and validate data models, map business processes to technical workflows, and develop integration logic with a focus on usability, performance, and client experience. Collaborate with business, vendor, and technology teams to ensure alignment, quality, compliance and delivery.
• Agile Team Leadership : Serve as ScrumMaster for the Commercial and Private Bank Digital team. Facilitate Agile ceremonies, remove impediments, and foster a high-performing team culture across onshore and offshore contributors.
• Release Onboarding : Manage the end-to-end onboarding of vendor releases, including review of release documentation, impact assessment, test planning and execution, environment readiness, and change management—ensuring seamless integration, minimal disruption, and alignment with business and user needs.
• Compliance and Risk Management : Comply with all processes, requests and initiatives required to ensure responsible platforms meet regulatory and security standards, maintaining audit readiness and policy adherence.
• Mentoring and Team Leadership : Guide and support junior analysts and testers, fostering knowledge sharing and ensuring consistent delivery quality across the team.
• Production Support : Provide ongoing support including issue triage, root cause analysis, and coordination of resolution efforts across internal and vendor teams.

ADDITIONAL ACCOUNTABILITIES

Required Qualifications :

Preferred Qualifications :

Fiserv : Commercial Center, DNA, ACH+, EPP,

Job Competencies :

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information : Benefits | Flagstar Bank