Med-Only Claims Specialist
Under the general supervision of the Worker's Compensation Claims Manager, this position is responsible for investigating, processing, and adjusting med-only worker's compensation claims.
The ability to make a difference to internal and external customers! Great variety in what you do each day in a fast-paced environment Flexibility with your schedule A supportive team environment Outstanding benefits that include : Company-paid retirement contribution into a SEP Plan (12.1% of salary, after one year of employment) Company-paid health insurance monthly premiums Tuition reimbursement for continuing education
Essential Duties & Responsibilities
- Sets up new medical-only files for handling.
- Investigaes and processes payments on medical-only claims in an accurate and timely manner; investigaes and processes payments.
- Reviews first report of injury forms (WC-12) and follows up with claimant, insured, medical providers, or others in a timely manner to determine compensability.
- Enters workers' compensation claims information into Origami (Claims System) in an accurate and timely manner.
- Interviews, telephones, or corresponds with member representatives, member employees, supervisors, claimants, witnesses, and medical personnel; reviews medical and hospital records in a timely manner to determine compensability while maintaining required confidentiality.
- Maintains and updates claim files with current diaries, file notes, and treatment plans in the claims system.
- Reviews and pays medical bills; Submits medical bills for third-party review.
- Researches and resolves medical bills billed to the claimant or sent to collection on the claimant's behalf.
- Processes and releases payments for Incentive Program to claimants.
- Monitors claims to identify and follow-up on subrogation opportunities.
- Refers chiropractic claims to a chiropractor for review.
- Handles or refers telephone, written, and e-mail inquiries from members and others.
- Composes and edits routine correspondence.
Other Duties & Responsibilities
Attends Restitution Hearings.Learning and maintaining knowledge of the Medicare (CMS) process and identifying claims that are eligible.Assists the Administrative Assistant as needed.Qualifications
High school diploma and the equivalent of one year of technical or business school training; and One to three (1 3) years related experience, or equivalent combination of education and experience.
Knowledge, Skills & Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability necessary.