Community Manager & Coach

Job Description

Job Description

At The Athletic Clubs, we train in squads. Our unique approach to training provides high-quality, results-driven group fitness training for busy New Yorkers looking to improve their health and fitness. With an emphasis on community and accountability, our programs create an environment where members feel supported and motivated. We specialize in delivering long-term results through high retention, with 97% of our clientele sticking around well beyond the industry average.

The Community Manager (of our MPA location) is responsible for ensuring a high level of member satisfaction by fostering community engagement, managing retention, and supporting operational excellence. You possess a unique combination of coaching expertise, natural operational skills and the desire to grow as a leader. You’ll collaborate closely with the General Manager (GM) to maintain high standards of member experience, ensure smooth program delivery, and contribute to the overall success of the studio.

What You'll Do :

Coaching, Program Delivery and Operations

• Deliver an average of 17 classes per week, covering additional shifts as needed
• Ensure programs are executed to AC standards
• Support management of club systems Mindbody and GLM
• Conduct exit interviews with all members upon cancellation
• Assist the GM in maintaining gym cleanliness and facility upkeep

Client Experience & Community

Requirements

Benefits