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Order Fulfillment Associate Part Time

Order Fulfillment Associate Part Time

BJ's Wholesale ClubAlexandria, VA, US
1 day ago
Job type
  • Part-time
Job description

We are a BJ's Wholesale Club team member environment focused on delivering outstanding service and convenience to our members and communities.

Job Summary

Responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. Omni Experience Ambassador will be working within all digital initiatives including : BOPIC, Curbside, Express Pay and Ship from Club.

Responsibilities

  • Carry out job functions and responsibilities as assigned; support the application of club policies, procedures and compliance.
  • Strive for flawless execution and hold ourselves accountable.
  • Act with honesty and integrity and lead with the member in mind to address concerns and escalate as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity; work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.
  • Deliver service excellence through all points of contact.
  • Resolve and deescalate to address member concerns.
  • Ensure a safe and positive environment and experience for members.
  • Daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean).
  • Club Standards : Work as a team to deliver GOLD standards daily; maintain a clean and organized environment inside the OMNI space; manage storage and order organization.
  • Know your Business : Understand how to access and read production and / or financial performance reporting for your department; see the connection between consistent execution and positive impact on the business.

Major Tasks, Responsibilities, and Key Accountabilities

  • Process member purchases quickly and courteously by pulling merchandise from a pick list; use handheld scanner to pick and verify items; move merchandise to staging area.
  • Communicate inventory and equipment issues and report expired or short-dated items.
  • Collaborate with the club team to replenish merchandise as needed.
  • Assist in pulling merchandise from reserve areas to minimize floor replenishment.
  • Meet productivity and deadline requirements; uphold SOPs for BOPIC, Curbside, and Ship from Club.
  • Take responsibility for individual performance and work with leadership when targets are not met.
  • Package orders securely according to SOPs.
  • Maintain a neat, clean, and organized SFC area; perform general housekeeping and handle damaged / spoiled products per SOPs.
  • Process returns and determine handling (via DDR or Membership desk).
  • Maintain all club policies, including dress code; meet Omni productivity expectations and service-level goals.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable attendance is essential.

    • Qualifications

  • Previous order pulling experience preferred.
  • Big box / wholesale retail experience preferred.
  • Previous RF scanner experience preferred.

    • Job Conditions

  • Frequent movement on hard surfaces; may require bending, climbing, crawling, handling, pulling, reaching, and stooping.
  • Ability to lift up to 30 pounds regularly; may require lifting more than 30 pounds with assistance.
  • Environment may include loud equipment and exposure to temperature extremes when handling refrigerated orders.
  • Occasional exposure to cleaning agents as needed.

    • Compensation

    Pay transparency : starting pay range from $16.50 / hour (actual salary may vary by location, education, experience, and qualifications).

    Senior / Employment Details

  • Seniority level : Not Applicable
  • Employment type : Part-time
  • Job function : Management and Manufacturing
  • Industries : Retail

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