Principal Corporate Communications Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

New Relic is hiring a Principal Corporate Communications Manager to join our team and support us in creating and driving a strategic internal corporate narrative. This strategic role is critical for ensuring all internal company communications are directly aligned with our business objectives, drive our overarching strategy, and empower our employees to execute on an aligned vision. This role will partner closely with the Chief of Staff to the CEO and will report to the Senior Director of Communications.

This role will be instrumental in executing a robust internal communications strategy that directly supports our business goals. This involves translating our strategic vision into compelling narratives, ensuring the right information reaches the right audiences at the right time, and ultimately provides understanding to our employees on what is most critical for the business.

What you'll do

Strategic Communications Execution : Develop and execute a comprehensive internal communication strategy that directly supports our company's business goals and priorities

Business-Centric Messaging : Develop and refine company-wide messaging that clearly articulates our strategic direction, key initiatives, and performance metrics, ensuring all internal communications directly serve the business.

Executive & Leadership Communications : Partner with the Chief of Staff to prepare and refine internal communications for key company events, including All-Hands meetings, VP+ gatherings, and other leadership forums, ensuring content is impactful and aligned with business objectives.

Information Dissemination Strategy : Design and implement a thoughtful strategy for disseminating critical business information to various employee segments, ensuring optimal reach, understanding, and engagement.

Critical Issues Management & Response : Own and lead the rapid development and dissemination of clear, concise, and accurate internal communications during high-pressure situations or crises, ensuring timely and effective information flow.

Content Development & Curation : Lead the creation of engaging and informative internal content across various channels, including presentations, internal memos, leadership messages, and company-wide updates, always with a focus on business impact.

Measurement & Optimization : Establish metrics to evaluate the effectiveness of internal communication efforts and make data-driven adjustments to optimize impact and alignment with business outcomes.

Cross-Functional Collaboration : Collaborate closely with various departments and business units to ensure consistent and cohesive internal messaging across the organization.

This role requires

10+ years of experience in internal corporate communications in tech industry, with a strong emphasis on strategic execution and executive communications.

Proven track record of partnering with senior leadership (e.g., CEO, Chief of Staff) to execute business-driven internal communication strategies.

Demonstrated ability to perform effectively and maintain composure in high-pressure, fast-paced, and emergency situations.

Exceptional written and verbal communication skills, with a strong ability to write in different voices and adapt to various executive tones.

High emotional intelligence (EQ) and a strong executive presence, enabling effective collaboration and influence with senior leaders.

Demonstrated ability to think strategically and connect communications efforts directly to business outcomes.

Experience managing and orchestrating company-wide internal events (e.g., All-Hands meetings) and ensuring effective information flow.

Strong understanding of internal communication best practices and channels.

Bachelor's degree in Communications, Marketing, Journalism, Business, or a related field.

Please note that visa sponsorship is not available for this position.

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The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range$146,000—$198,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note : Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice athttps : / / newrelic.com / termsandconditions / applicant-privacy-policy

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