Intake Specialist, Non-Clinical

Job Description

Job Description

About Us :

At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our employees to make a real difference in the lives of our patients and communities, driving positive change in healthcare. Join us in our mission to provide exceptional care and improve the health and dignity of those we serve.

Why Join Us :

• Employer sponsored dental, vision, basic life, disability, and AD&D insurance plans.
• Generous Paid Time Off (PTO) accrual from the first day of employment.
• Generous Wellness Benefit providing annual reimbursement for fitness and wellness expenses.
• Financial wellness program with matching 403(b) Retirement Plan and Healthcare and Dependent Care Flexible Spending Accounts (FSA).
• Supportive company culture promoting employee well-being through programs like the Employee Assistance Program (EAP) and public transportation reimbursement.

Job Description :

Under the direction and supervision of the Director of Patient Access, the Intake Specialist – Non-Clinical will be an integral member of the Intake Department and will contribute to increasing VNA Health’s revenue and reputation by converting referrals to successful admissions by providing excellent customer service and maintaining high standards of quality in work product. The Intake Specialist – Non-Clinical will respect and promote the mission, values, and vision of VNA Health.

Responsibilities :

Process in accordance with VNA Health’s and Intake’s policies / protocols and CMS regulations.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. All staff are expected to participate as needed in variable shifts, including weekend rotation per staffing needs and departmental holiday rotation.

Qualifications :

Physical Requirements :

1. Ability to lift 50 lbs.

2. Ability to push / pull 50 lbs.

3. Ability to stoop, bend, and squat.

4. Ability to walk up one flight of stairs.

5. Ability to walk one mile.

6. Ability to sit for one hour, minimum.

7. Visual and audio acuity.

STANDARD OF PERFORMANCE

VNA Health Evaluation tool