Business Operations Analyst 2

Acara Solutions is seeking a detail-oriented and proactive Business Operations Analyst 2 to join our client located in Fremont CA.

Essential Duties and Responsibilities - Other duties may be assigned-Monitor, investigate, and resolve issues related to SAP service orders and notifications.-Analyzing data tie-off between SAP & Microsoft Dynamics.-Establishing best practices for data consistency and reducing errors-Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.-Update and maintain data accuracy within SAP business systems -Navigate SAP installed base records -Create and maintain SAP equipment records -Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process -Monitor and respond to user transactional issues promptly -Participating in training programs to understand new project dependencies -Reviewing and updating service process documentation & training -Effectively find and export SAP data and combine data from multiple sources -Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making

Here's what you will receive : Pay : $52.82 / hr Duration : 2 years with the possibility to convert to full-time based on business needs and performanceSchedule : Virtual Flex - 1-2 days onsite, M-F 8 AM - 5 PM PST

Required Skills / Qualifications : -3 years minimum experience working with SAP service modules (FSM, CS, PM, or SD) in a transactional support or analyst role-Familiarity with SAP install base, equipment records, and service orders -Working knowledge of Microsoft Dynamics FSM-Ability to use Excel, Power BI, or similar tools for data visualization and analysis.

Preferred Skills / Qualifications : -Prior experience supporting customer service or field service operations.-Excellent time management and organizational skills -Good communication and interpersonal skills-Understanding of service process optimization, documentation, and training delivery.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race / Color / Gender / Religion / National Origin / Disability / Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.