Customer Service Representative - Nights
VetnCareEl Dorado Hills, California, United States, 9576227 days ago
Job type
- Full-time
Job descriptionGreet and support clients in-person and by phone with empathy and professionalism Triage incoming appointments and schedule accordingly Manage check-in / check-out and payment collection Provide education to clients about our hospital services and offerings Facilitate clear communication between clients and medical teams Support the team with additional duties as needed Prior veterinary experience preferred, but not essential Strong initiative, detail orientation, and ability to learn quickly Excellent communicator with compassion for pets and people Comfortable handling a multi-line phone system Familiarity with veterinary terminology is a plus Able to work independently Option 1 : Friday–Sunday, 12-hour shifts Option 2 : Thursday–Sunday, 10-hour shifts Training : ~2 weeks (or more as needed) will be on daytime shifts before transitioning to nights. Base pay : $20–$22 / hr. Overnight differential is $3 extra / hour and Full Weekend Differential is $2 extra / hour Supportive training and onboarding Be part of a hospital that values teamwork, learning, and growth
Are you passionate about supporting pets, their families, and a dedicated veterinary team?
Insight Veterinary Wellness Center is seeking a full-time Customer Service Representative to join our close-knit, supportive team in our ER Department
Why Join Us?
At Insight Veterinary Wellness Center, you'll be part of a hybrid hospital offering both ER and Primary Care services. Our team includes 12 DVMs, 12 RVTs, and 33 support staff, plus visiting specialists. We are one of the few community blood banks in California, offering unique learning opportunities.
We pride ourselves on :
- A supportive, team-oriented culture
- Commitment to excellent patient and client care
- Opportunities to learn and grow alongside experienced professionals
Key Responsibilities
About You
Schedule
Compensation & Benefits
If you're ready to join a supportive team where your role truly makes a difference, we'd love to hear from you.
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Customer Service Representative • El Dorado Hills, California, United States, 95762
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