Software Developer Manager, Global Operations

Summary :

GO Systems, within Product and Regulatory Operations (PRO), comprises a technically-minded team working to develop and execute a strategy for unified, interoperable infrastructure across Global Operations (GO). GO Systems enables production workflow maturity within the tooling dimension for GO by identifying appropriate tooling strategies to solve business problems and partnering with key engineering partners to execute against those strategies.We are looking for a full-time engineering leader to join our Systems team to build, scale and mature our tech stack by implementing new features and last mile code changes, removing engineering bottlenecks across our various products. As a Systems Engineering Manager, you will be responsible for managing a high-quality team of software developers across North America.

Required Skills :

Software Developer Manager, Global Operations Responsibilities :

Be both highly technical and an effective people manager by leading a team of engineers

Extend our platforms and internal systems by building workflows and high-quality tools that enable Operations to scale

Measure the impact of your team and set clear expectations and goals

Provide technical leadership and guidance to both your team members and your project peers

Use software engineering skill sets to drive meaningful business impact by looking at problems through an operational lens

Business case development to support new and improved processes for consumers, businesses and partners that leverage our products

Work with cross functional teams to deliver high impact results

Actively own and drive the team's professional development

Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps

Gather, analyze and utilize relevant data to develop ways to improve the overall support experience

Drive our AI transformation across Global Operations

Code using primarily PHP / Hack / Python and JavaScript / React

Minimum Qualifications :

Minimum Qualifications :

BA / BSc degree in Engineering, Computer Science or related field or international equivalent

10+ years of experience in Software Development

2+ years experience as a tech lead or as an engineering manager

Have a technical background and proven management experience leading high calibre teams

Experience with creating and debugging code

Analytical-thinking and problem-solving experience

Experience working across a global multicultural and multilingual team, solving problems and designing business operations from scratch

Preferred Qualifications :

Preferred Qualifications :

Software engineering experience in React, GraphQL, Relay or similar technologies

Experience with AI technologies

Experience with scrum and agile methodologies in delivering roadmaps

Communicate and collaborate cross-functionally to align priorities with stakeholders across the family of Apps and influence organizational roadmaps

Experience with internal tool development incorporating WFM knowledge and bug management

Experience with customer support / operations software-oriented projects

Knowledgeable in driving solutions for global operational teams

Experience with process change management or process improvement

Experience working in a technology company, consulting firm or equivalent productive environment

Public Compensation :

$171,000 / year to $240,000 / year + bonus + equity + benefits

Industry : Internet

Equal Opportunity :

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

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