Visitor Engagement Associate

Job Description

Job Description

Description :

The primary duty of this position is to enhance the experience of visitors through courteous, friendly service and information throughout the Gardens. Individuals in this position will exhibit a high level of coordination of operations in guest services, ticket sales and cash handling. This position works weekdays and / or weekends as well as holidays and after-hour events / meetings.

Essential Job Functions

• Provide excellent customer service to Bok Tower Gardens’ daily visitors. Greet visitors in a courteous and professional manner and respond to questions / needs promptly.
• Handle all transactional activities for visitors at the Gate and Information Desk including membership, admission, ticketing using BTG software.
• Assist with events.
• Responsibilities also include answering phone
• Provide administrative support, manage and run reports.

In addition to the above, this position will provide support in one (1) of the areas identified below :

EL Retiro

Hammock Hollow

School Field Trips

Requirements :

EDUCATION AND TRAINING :

Working Conditions :

Bok Tower Gardens (BTG) is a Drug-Free workplace and an Equal Opportunity Employer M / F / Vets / Disabled. We base all aspects of employment including the decision to hire, promote, discipline, or discharge, on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

BTG participates in E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.