Customer Service Associate

Join our team as a Customer Service Champion!

Are you passionate about delivering exceptional customer experiences?

Do you want your hard work to be noticed and directly contribute to the success of the business?

Do you possess great character and high integrity?

If so, we want to talk to you! We are the best at what we do and are looking for the best to join our vibrant team in the awards and trophy industry.

All Star Awards and Ad Specialties supplies Kansas City with high-quality custom trophies, awards, plaques, banners, and gifts with a “Yes We Can!” attitude. Come in and find out why we’ve been in business for over 4 decades!

We are currently searching for an individual with excellent communication skills to join our Customer Service team. This is a permanent, full time position and we are seeking a long-term, dedicated team member. The right person will be a self-starter, detail-oriented, dependable, computer literate, and have a can-do attitude.

Overview :

Customer Service Associates are the voice of our company, working directly with our valued clients to ensure their needs are met and their expectations exceeded. You will be helping our clients select products and customization to best suit their projects and needs - every order and every day is unique.

Essential Functions & Responsibilities :

• Engage with clients - in person, on the phone, and via email.
• Understand our client’s needs and offer tailored solutions.
• Collaborate with our in-house production team, maintaining a keen eye for detail and accuracy.
• Gain an understanding of our various customization capabilities including engraving, lasering, screen printing, and etching.

Company Benefits :

Placement Criteria :

All-Star Awards and Ad Specialties Core Values :