Mystery Shopper

Summary

We are seeking reliable and detail-oriented individuals to join our team as Mystery Shoppers in Allentown, PA. This role involves visiting assigned locations to evaluate customer service, compliance, and overall shopping experience. Mystery Shoppers play a key role in helping businesses maintain high standards and identify areas for improvement.

Responsibilities

Visit designated retail locations or establishments as instructed.

Interact with employees naturally while observing customer service, cleanliness, and compliance with guidelines.

Accurately document and report findings through detailed written evaluations.

Submit reports within the required time frame.

Maintain confidentiality about your role and the nature of your visits.

Qualifications

Must be 21 to 25 years old (required for program participation).

Strong attention to detail and excellent observational skills.

Reliable transportation to and from assignment locations.

Ability to follow written instructions and complete reports promptly.

Professional demeanor and ability to blend in as a regular customer.

Previous mystery shopping or customer service experience is a plus, but not required.

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