Talent.com
Sr. Account Manager
Sr. Account ManagerKobie Marketing • Indianapolis, IN, US
Sr. Account Manager

Sr. Account Manager

Kobie Marketing • Indianapolis, IN, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join a National Top Workplace

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.

Join Us from Anywhere

While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely . We understand the importance of work-life balance and support our team with :

  • Flexible Time Off to recharge when needed
  • Nine Company-Wide Holidays
  • A diverse suite of benefits prioritizing your growth, development, and personal well-being

Discover more about our perks and benefits here.

Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

About the team and what we’ll build together

As a Sr. Account Manager, you will be responsible for providing planning, operational and optimization support for two or more of Kobie’s key accounts. Partnering with various departments, you will help drive cohesive and strategic activities for the client, under the direction of the Account Senior Director.

How you will make an impact

  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as : weekly and monthly check-ins and planning meetings, 1 : 1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billing
  • What you need to be successful

  • Bachelor’s Degree in Marketing or related field
  • 5+ years of experience, preferably in the marketing or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines, manage multiple projects and work proactively in a fast-paced environment
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clear verbal and written communication and presentation skills
  • Proactive in contributing ideas and in anticipating client / team needs
  • Outcomes-driven, with excellent organizational skills and strong attention to detail
  • Technical acumen – the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to change
  • Project management and planning skills
  • Who we are  As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.

    A place for all  We celebrate and embrace diversity at Kobie!

    Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.

    We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.

    Ready to join us?  If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty!

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Create a job alert for this search

    Sr Account Manager • Indianapolis, IN, US

    Related jobs
    Specialty Account Manager Nephrology - Indianapolis IN

    Specialty Account Manager Nephrology - Indianapolis IN

    VetJobs • Indianapolis, IN, US
    Full-time
    Specialty Account Manager Nephrology - Indianapolis IN.ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.The ...Show more
    Last updated: 12 days ago • Promoted
    Account Manager

    Account Manager

    Applied Industrial Technologies • Indianapolis, IN, US
    Full-time
    Outside Sales-Indianapolis, In.Looking for a company with a great culture and a rich history of success? We offer integrity, inclusion, and career advancement. At Applied Industrial Technologies, in...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager I

    Account Manager I

    USA Jobs • Indianapolis, IN, US
    Full-time
    Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive...Show more
    Last updated: 4 days ago • Promoted
    Account Manager

    Account Manager

    American Iron and Metal • Indianapolis, IN, US
    Full-time
    American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Account Manager - Indianapolis

    Strategic Account Manager - Indianapolis

    Exact Sciences • Indianapolis, IN, US
    Full-time
    At Exact Sciences, we're helping change how the world prevents, detects, and guides treatment for cancer.We give patients and clinicians the clarity needed to make confident decisions when they mat...Show more
    Last updated: 10 days ago • Promoted
    Account Manager - Sales - Indianapolis IN

    Account Manager - Sales - Indianapolis IN

    Applied Innovation • Fishers, IN, US
    Full-time
    Job Opportunity At Applied Innovation.Applied Innovation is excited to celebrate 38 years of helping our customers grow.Starting as a printer, copier, and fax dealer in 1987, Applied has evolved in...Show more
    Last updated: 30+ days ago • Promoted
    Key Account Manager

    Key Account Manager

    Republic National Distributing Company • Indianapolis, IN, US
    Full-time
    Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers.Our s...Show more
    Last updated: 30+ days ago • Promoted
    Sales Account Manager

    Sales Account Manager

    Mitsubishi Turbocharger and Engine America • Franklin, IN, United States
    Full-time
    Quick Apply
    Mitsubishi Turbocharger and Engine America is currently in search for an Account Manager for its Franklin, IN location.Account Manager will be responsible for OEM customers for all the current busi...Show more
    Last updated: 30+ days ago
    Account Manager (Hybrid / Remote)

    Account Manager (Hybrid / Remote)

    Insurance Office of America • Indianapolis, IN, US
    Full-time
    Title : Account Manager - Commercial Lines.General, Construction, Contractors.Please note : If this position is posted as either fully remote and / or hybrid, in accordance with company policy, individ...Show more
    Last updated: 30+ days ago
    Sr. Strategic Solutions Manager

    Sr. Strategic Solutions Manager

    Thermo Fisher • Indianapolis, IN, US
    Full-time
    Senior Strategic Solutions Manager.The Senior Strategic Solutions Manager, will serve as the primary contact and key strategic partner. You will drive growth and profitability through deep client re...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    LaForce • Indianapolis, IN, United States
    Full-time
    This role is essential for helping us expand our customer base while maintaining strong relationships with existing customers in the Indianapolis area. If you are a hardworking problem solver with a...Show more
    Last updated: 27 days ago • Promoted
    Specialty Account Manager - Nephrology - Indiana (Rare Disease)

    Specialty Account Manager - Nephrology - Indiana (Rare Disease)

    Amgen • Indianapolis, IN, US
    Full-time
    Join Amgen's Mission of Serving Patients.At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared missionto serve patients living with serious illnessesdrives all...Show more
    Last updated: 13 days ago • Promoted
    Senior Account Manager - EV

    Senior Account Manager - EV

    CLEAResult • Indianapolis, IN, US
    Full-time
    At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built ...Show more
    Last updated: 23 days ago • Promoted
    Strategic Account Manager - Healthcare

    Strategic Account Manager - Healthcare

    Microsoft • Indianapolis, IN, US
    Full-time
    Strategic Account Manager - Healthcare.Our mission is to empower every person and every organization on the planet to achieve more. We aspire to build the experiences and tools that make it possible...Show more
    Last updated: 30+ days ago • Promoted
    Sr Manager, Service Sales & Ops

    Sr Manager, Service Sales & Ops

    Otis • Indianapolis, IN, US
    Full-time
    Service Manager Sales and Operations.Otis Elevator Company is searching for a highly motivated Service Manager Sales and Operations to lead a high performing team within the Indianapolis operatin...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager, Coronary - Indianapolis

    Account Manager, Coronary - Indianapolis

    Abbott • Indianapolis, IN, US
    Full-time
    Account Manager, Coronary, Indianapolis.Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum o...Show more
    Last updated: 30+ days ago • Promoted
    Account Manager

    Account Manager

    White Cap • Indianapolis, IN, US
    Full-time
    A position at White Cap isn't your ordinary job.You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is commi...Show more
    Last updated: 30+ days ago • Promoted
    Senior Director, Strategic Account & Project Management

    Senior Director, Strategic Account & Project Management

    Eli Lilly • Indianapolis, IN, US
    Full-time
    Senior Director, Strategic Account & Project Management.At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in I...Show more
    Last updated: 11 days ago • Promoted