Receptionist / Scheduler

Job Description

A confidential healthcare organization is seeking an experienced Receptionist / Scheduler to join its team. This role is the first point of contact for patients and visitors, responsible for greeting patients, scheduling appointments, verifying insurance, updating records, and ensuring a smooth check-in / check-out process. The ideal candidate will be professional, detail-oriented, and committed to creating a welcoming patient-centered environment.

Key Responsibilities

Greet and check in patients in a friendly and professional manner

Verify patient demographics, eligibility, and insurance information

Assist patients in completing registration and insurance forms as needed

Schedule and confirm appointments, ensuring accurate calendar management

Process co-payments and maintain accurate patient financial records

Manage missed appointments (chart stamping, letters, notifications) per policy

Check patients out at the end of visits and provide next-step instructions

Maintain accurate and up-to-date information in the computer system

Support overall office efficiency and assist with additional tasks as needed

Qualifications

High School Diploma required

Minimum 1 year of recent experience in a medical or professional office setting

MediClear or equivalent certification required.

Knowledge of medical terminology required

Proficiency with computers, scheduling, and EHR systems

Strong communication and organizational skills

Ability to work independently and manage multiple tasks in a fast-paced environment

Requirements

Assistant