Tier II Network Technician (active TS / SCI CI Poly Required)

A&M Technologies, Inc. has a opening for a Tier II Network Technician.  Description The job duties of the Tier II Network Technician are as follows :

• The Tier II network field technician will support the installation and maintenance of the client LAN / WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives / Agreements (SLOs / SLAs).
• Draft and implement standard network change requests.
• Provide support to senior network engineers for incident management and projects (site surveys, TEMS, install / de-installs).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO / Juniper RMA process).
• Layer 1 network experience (CAT5 / 6, SM / MM Fiber, Serial cables, SFP).

Layer 2 network experience (ability to configure / troubleshoot switches / routers, spanning tree, MAC addresses, VLANs, port security, applying thin and thick configs).

Requirements Required Clearance :

Additional required qualifications include :

Additional required qualifications include :