Student Services Analyst (Student Data Analyst)

Student Services Analyst (Student Data Analyst)

Job ID : 321914

Location : Mesa Community College

Full / Part Time : Full Time

Regular / Temporary : Regular

Hiring Salary Range

$52,525.00 - $68,282.00 / annually, DOE

Grade

114

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

Mesa Community College (MCC), which is celebrating its 60th anniversary during 2025, is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 MCCCD colleges. Learn more at mesacc.edu.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off : Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs :

Job Summary

This role focuses on the technical aspects of the college's CRM system, critical integrations with the Student Information System (SIS), and reporting to facilitate data-driven decision-making and efficient enrollment management operations from recruitment through completion. Triage data-related system issues, collaborate with IT to diagnose root causes, test fixes, and validate data sync.

Essential Functions

30% Records Management & Compliance

25% Operational Reporting & Dashboard Development

25% Data Audits, Tracking, Reporting and & Integrity Assurance

15% Records Retention Schedule Oversight

5% Other

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Desired Qualifications

A. Bachelor's degree preferred

B. Three (3) years of professional experience in a higher education environment with a preference to work in a multi-college independently accredited enrollment, workflow, systems analyst, or business intelligence role

C. 3+ years experience in records or information management, document retention policies, digital archiving, and compliance standards within higher education (particularly registrar's office), or a similarly complex organizational setting

D. Significant experience working with a CRM tool, including a strong understanding of the technical and functional aspects of the tool

E. Proven experience with SIS data management, including integrations and ensuring data consistency between CRM and SIS. Familiarity with PeopleSoft Campus Solutions is preferred

F. Experience with data visualization tools, data warehousing tools, and data integration tools

G. Strong understanding of data management principles and best practices

H. Preferred Certifications : Certified Records Manager (CRM)

Special Working Conditions

Work schedule varies during the year : August through mid-May : Monday - Friday, 8 hour days; mid-May through the end of July : Monday - Thursday, 10 hour days

May require working evening and weekend hours (example : Saturday coverage during peak weeks)

This position is fully on-site, with no remote options

Required to sit for a prolonged period of time; viewing a computer monitor

May be required to travel or be assigned to another MCCD location

Travel to campus during interview / selection process will be at candidate's own expense

MCC does not sponsor individuals for work visas

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Applicants who currently work for any of the MCCCD campuses / locations should utilize their HCM Employee Self Service page to apply for jobs by logging in to HCM and clicking on NavBar >

Navigator >

Self Service >

Recruiting >

Careers. Click on link for instructions on how to apply.Applicants who are not currently working for any of the MCCCD locations should apply at https : / / www.maricopa.edu / about / careers.If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at strategicstaffing@mesacc.edu prior to the application deadline. We are accessible on business days from 8 : 00 am to 5 : 00 pm Arizona time.

Posting Close Date

Apply on or before 11 / 16 / 2025 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321914&PostingSeq=1

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