Talent.com
General Manager - Bench

General Manager - Bench

Shopko OpticalPewaukee, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services.

As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients.

Enjoy on-the-job training and certification opportunities.

Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking an General Manager - Bench to lead our teams within the metro area of our Milwaukee locations.

POSITION SUMMARY :

Effectively lead the optical team to maximize sales, profit and customer service objectives. Supervise and perform optical operations that include dispensing of eyewear, patient care, setting strategic goals and delivering financial performance. Hire, train, coach and manage performance of team. Work in partnership with Optometrist to drive positive business results, patient care and customer service.

Taking Care of our teams who take Care of our Patients

  • Competitive Wages, Incentives, Bonus
  • 401K with Match
  • Vacation Pay / Personal Day
  • Volunteer Time Off
  • Sick Pay
  • Health & Wellbeing Benefits
  • Voluntary / Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES :

DRIVE BUSINESS

  • Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results
  • Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives
  • Act with urgency to complete tasks and respond to patients and customers
  • Drive optical initiatives through team by planning and scheduling appropriately
  • Identify opportunities to grow business
  • Develop business plans and follow up on actions to drive profitable sales

    • LEADERSHIP

  • Hire, develop and train teammates
  • Manage teammate performance
  • Identify key-carriers and schedule appropriately to ensure all key-carrier responsibilities are being completed including opening / closing the store, cash office and alarm call response
  • Partner with Optometrist to ensure team and doctor are working together to drive business and patient / customer care results
  • Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations
  • Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information

    • CUSTOMER SERVICE AND PATIENT CARE

  • Provide and continuously model excellent customer service in all customer interactions
  • Provide appropriate direction and feedback to the team related to customer service
  • Dispense eyewear according to professional standards
  • Perform key-carrier tasks including opening / closing the store, cash office, committing payroll and responding to alarm calls

    • MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS :

  • ABO / Shopko OCE Certification required within 12 months of hire / promotion
  • High School Graduate or equivalent
  • 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting)
  • Optician experience desired
  • Proven ability to lead, coach and build relationships in a professional environment
  • Able to direct and motivate a diverse teammate network
  • Able to analyze and solve issues of varied scope : able to act decisively to implement solutions
  • Solid organizational and planning skills
  • Able to continuously monitor progress in relation to goal attainment
  • Able to analyze financial data, recognize opportunities for improvement and formulate plans to address.
  • Able to multi-task and remain flexible in an ever-changing environment
  • Demonstrate commitment to provide great customer service
  • Solid computer knowledge to include Microsoft Office Suite of programs

    • ESSENTIAL FUNCTIONS & WORK REQUIREMENTS :

  • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
  • Able to read and write at a high school graduate level
  • Able to sit or stand for extended periods of time
  • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
  • Ability to lift 10 to 20 pounds
  • Ability to see (Near, Distance, Color, and Depth Perception)
  • Manual and finger dexterity, as well as hand / arm steadiness
  • Ability to grip and hold items
  • Good eye and hand coordination
  • Demonstrate physical agility (bending, twisting, reaching and pulling)
  • Able to operate a cash register, various optical equipment and tools
  • Able to work normal and / or extended (evenings, nights, and weekends) office hours to meet established deadlines
  • Able to travel independently to support Company objectives and personal development

    • These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

    Create a job alert for this search

    General Manager Bench • Pewaukee, WI, US

    Related jobs
    General Manager

    General Manager

    Potbelly CorporateLake Geneva, WI, US
    Full-time
    Quick Apply
    The General Manager is the leader of the Potbelly shop! They should bring their good vibes every day to create an environment of belonging and teamwork in order to make Potbelly a fun place for our...Show moreLast updated: 18 days ago
    • Promoted
    Assistant General Manager

    Assistant General Manager

    Taco BellWaukesha, WI, US
    Full-time
    If applying to a Taco Bell Cantina restaurant you must be 21 years of age.You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. If hired, the franchisee will be your only emp...Show moreLast updated: 30+ days ago
    • Promoted
    Retail General Manager - Trainee

    Retail General Manager - Trainee

    Pilot CompanyOak Creek, WI, US
    Full-time
    Retail General Manager - Trainee.Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Can...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager - Electrical

    General Manager - Electrical

    Adams, Inc.Elkhorn, WI, US
    Full-time
    Are you looking for the next step in your electrical career with a value-based, family-owned organization?.We now have seven locations between Wisconsin and Illinois and offer services not only in ...Show moreLast updated: 8 days ago
    • Promoted
    General Manager

    General Manager

    Taco BellWatertown, WI, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Firehouse SubsWaukesha, WI, US
    Full-time
    Firehouse Subs Restaurant Manager.This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations.Ensure the ...Show moreLast updated: 30+ days ago
    • Promoted
    ASSISTANT GENERAL MANAGER

    ASSISTANT GENERAL MANAGER

    Taco BellSalem, WI, US
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    WabtecOak Creek, WI, US
    Full-time
    General Manager - Nordco Business Unit.It's not just about your career or job title It's about who you are and the impact you will make on the world. Because whether it's for each other or our custo...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Multi-Color CorporationWaukesha, WI, US
    Full-time
    As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused o...Show moreLast updated: 2 days ago
    • Promoted
    General Manager(02104) - 750 E Wisconsin Ave

    General Manager(02104) - 750 E Wisconsin Ave

    Domino's PizzaOconomowoc, WI, US
    Full-time
    You've been working your way up in the restaurant world for a while.Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a resta...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    McDonald'sFranklin, WI, US
    Full-time
    General Manager (Must Have 2+ Years Of Restaurant Management Experience).Competitive pay $50,000 - $70,000 with an additional performance bonus program of up to $1,000. Job Type : Full-time (45 hr we...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Gecko HospitalityWest Bend, WI, US
    Full-time
    Quick-Service Restaurant – Leading the Way in West Bend!.Are you a dynamic leader with a passion for hospitality, a knack for team-building, and a drive to deliver exceptional guest experienc...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Taco BellSussex, WI, US
    Full-time
    If applying to a Taco Bell Cantina restaurant you must be 21 years of age.You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. If hired, the franchisee will be your only emp...Show moreLast updated: 30+ days ago
    • Promoted
    GENERAL MANAGER

    GENERAL MANAGER

    Taco BellSalem, WI, US
    Full-time
    Taco Bell Restaurant General Manager.You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent bus...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Multi-Color Corporation MCCWaukesha, WI, United States
    Full-time
    Build your Career with an Industry Leader.As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences.Backed by over a centur...Show moreLast updated: 4 days ago
    • Promoted
    General Manager(02024) - N168W22724 Prairie View Lane

    General Manager(02024) - N168W22724 Prairie View Lane

    Domino's PizzaJackson, WI, US
    Full-time
    You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to work and you make sure that everyone there is doing what they need to do, even yo...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager

    General Manager

    Qdoba - Roaring ForkPewaukee, WI, US
    Full-time
    Do you love fresh, delicious food, have outstanding people skills, and have a passion for providing great customer service? If you answered yes, then Roaring Fork Restaurant Group QDOBA Mexican Eat...Show moreLast updated: 30+ days ago
    • Promoted
    Director & GM, Madison & Milwaukee

    Director & GM, Madison & Milwaukee

    OtisMilwaukee, WI, US
    Full-time
    Looking to advance your leadership career at a fast-paced, Fortune 500 company? Join our team as General Manager and play a crucial role in driving our success. As the business leader in this dynami...Show moreLast updated: 3 days ago