Case Manager

Description

POSITION TITLE : Case Manager

DEPARTMENT : Social Services

UNIT : Bremerton Corps

STATUS : Non-Exempt, Full-Time, Hourly

REPORTS TO : Social Services Director

COMPENSATION : $20.16 per hour

GENERAL STATEMENT :

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

SCOPE OF POSITION :

The Case Manager provides crisis response and case management to families and individuals in need who come to The Salvation Army in Bremerton for assistance. Duties include, but are not limited to, engaging with individuals to determine needs, providing emergency intervention, and finding resources as needed.

This role is a direct result of contractual funding and may be subject to change based on the scope and / or duration of the contract guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Maintaining social services office hours as assigned by the Director of Social Services

Providing social services case management for families and individuals

Providing housing resources to homeless households

Providing rental assistance to those exiting the shelter when funds are available

Providing case management for the food assistance, rental assistance, and / or utilities assistance programs

Providing case management for those experiencing addiction who want to move toward treatment

Keeping in contact with other agencies that can provide resources

Researching and providing current resources for social services staff, volunteers, and interns

Providing weekly, monthly, quarterly, or annual reports as assigned

Ensuring that daily data is submitted to HMIS / Wellsky as required

Maintaining appropriate records, a filing system, and a tidy workplace

Providing food assistance in cooperation with the Food Pantry Manager and the Warehouse Operations Manager

Assisting the Director of Social Services with administrative duties

Seasonal assignments (Angel Tree registration, Christmas food box and toy distribution)

Other duties as assigned by the Director of Social Services, or the corps officers

May be expected to work evenings and / or weekends if needed

EDUCATION AND WORK EXPERIENCE

Bachelor of Social Work (BSW), a BA / BS degree in a related field, or equivalent education or experience

3 to 5 years of experience in social services

Knowledge of case management principles

KNOWLEDGE, SKILLS AND ABILITIES :

Detail oriented and ability to multi-task

Ability to quickly learn and apply new information / skills

Sensitivity to and understanding of the comprehensive mission of The Salvation Army

Strong verbal and written communication skills

Ability to work independently and as part of a team

Self-motivated with the ability to work with minimal supervision

Ability to work in a challenging environment and maintain poise under pressure

Ability and willingness to keep information confidential

Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check

WA State Food Worker’s Card must be attained within one month of employment

Willingness to serve a diverse population

SOFTWARE-REALTED SKILLS :

Microsoft Office, including Word, Excel, and Outlook (email)

Data Entry – able to learn skills required to enter clients.

PHYSICAL REQUIREMNTS :

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

Ability to operate telephone, and a desktop or laptop computer

Ability to lift up to 25 lbs. (emptying trash, moving boxes, etc.)

Qualified individuals must be able to perform the essential duties of this position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.

Equal Employment Opportunity Employer : Minorities / Women / Veterans / Individuals with Disabilities.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

A critical part of employment in this organization is the modeling of Christian principals while on duty. As a representative of this organization, it is imperative that you present yourself to be professional and of high moral standard.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights () notice from the Department of Labor.