General Manager - Boston Seaport

General Manager at Sally’s Apizza

At Sally's Apizza we have been creating New Haven Style Apizza since 1938. Our distinctive tomato sauce, chewy, crispy crust and iconic oven‑kissed char have drawn pizza fans from around the world. We hand‑craft authentic pizza in custom‑designed ovens, using the original recipes. Our mission is to make great pizza available to everyone.

Job Description

Sally’s Apizza is looking for an experienced, responsible General Manager with a background in restaurant management. The ideal candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high‑volume setting, and be willing to roll up your sleeves to get “hands‑on”.

Responsibilities

Fully understand and embody the Sally’s Apizza culture and the historical evolution of the brand

Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork

Be responsible for all aspects of restaurant operations including but not limited to food and beverage execution, quality control, service, cost control, labor, and profitability

Meet budgeted goals related to projected revenue, cost of goods, labor, and all other operating expenses

Be responsible for weekly profit and loss analysis, inventory, ordering, and production

Manage weekly labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis

Maintain and manage in‑house CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery

Work directly with the Manager of Training on the education and training of all team members on the core company curriculum, procedures, and policies

Maintain the appearance, cleanliness, and upkeep of the restaurant in line with budgeted targets

Ensure that all food and beverage preparation areas and employees maintain and comply with the highest standards of public health, sanitation, and safety

Enforce all handbook policies and standards set forth by the company

Develop and maintain relationships with food and beverage vendors and ensure that all purchases are made leveraging purchasing power and confirm that all negotiated prices and terms are achieved and realized

Qualifications

Technical

Strong computer skills (Microsoft Office, Brink, 7Shifts POS preferred)

Ability to do theoretical costing around food, purchasing, and labor

Language

English required, Basic Spanish preferred but not required

Experience

A minimum of 5 years of proven success as a leader in restaurant operations

A background including best‑in‑class restaurant experience along with a constant desire to stay on top of current food trends and deliver impeccable hospitality

Must possess a strong financial acumen, command of a P&L, and the ability to effectively interpret reporting

Certifications

ServeSafe Certified

Work Environment

This hands‑on position requires 80% of the work week to be spent actively engaged in running culinary operations. Must be able to work on your feet for up to 10 hours at a time and lift at least 50 lbs.

Must be able to travel within your region and outside your region 50% of the time

Attention to Detail

Taking responsibility for a through and detailed method of working

Financial Awareness

Actively seeking opportunities to optimize financial costs and investments when making decisions that have a financial implication

Functional Expertise and Usage

Acquiring and applying functional knowledge in an area of specialty that is not technical – e.g., Operations, Finance, and Human Resource Management

Organizational Awareness

Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization

Oral Communication

Shaping and expressing ideas and information in an effective manner

Integrity

Upholding accepted social and ethical standards in job‑related activities and behaviors

Salary & Compensation

Starting at $80,000 / year, depending on experience.

Dental insurance

Employee discount

Health insurance

Vision insurance

Short‑term disability

Long‑term disability

Group life

Sick time & vacation time or paid time off

Job Details

Full‑time, in‑person

Day, evening & weekend availability

Sally’s Core Values

Obsession for Apizza :

True passion for the uncompromised quality and tradition of New Haven Apizza. Strive for excellence and bring your personal best to work every day.

Commitment to Our Guests :

Demonstrate warmth and care while creating memorable moments of hospitality for all guests.

Strength of Character :

Take pride in your job and use your best judgment to do what is right and fair even when no one else is looking. Actively seek to build trust with colleagues and guests.

We Are Hungry :

We are a teaching company filled with people who are hungry for knowledge and growth. Our hunger is insatiable, and we crave honest feedback to strengthen our skills and hold each other accountable.

Apply

Position is open and actively recruiting. Interested candidates should submit their application through the official job portal.

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