Talent.com
Team Member

Team Member

Our TeamColumbus, Texas, United States, 78934
23 days ago
Job type
  • Full-time
Job description

Team Member

POSITION SUMMARY : Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20 / 20 guest expectations.

Guest Expectations

Well-Trained

  • (Hassle Free) Always says “YES” to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
  • Is very knowledgeable and answers guest questions quickly and accurately
  • Is well prepared and remains calm and productive during busy times; does not look rushed.

Neat and Well -Groomed

  • (Clean) Follows JIB uniform and grooming standards.
  • Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and / or hairnet, and uniform is clean and unwrinkled.

    • Friendly

  • (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
  • Makes guests feel welcome and special by being ready, smiling, and connecting.
  • Follows the JIB Hospitality Model on how to treat guests.

    • Well-Staffed

  • (Clean) Maintains restaurant cleanliness (interior / exterior).
  • Is ready and prepared to serve guests as they arrive.
  • Is organized and responsible.
  • Asks for help, when necessary, to meet guests' needs.
  • Is a good team player and assists co-workers when able.
  • Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.

    • Food Tastes Great

  • (Food Quality) Makes sure the food looks and tastes great and is high quality.
  • Cares about food presentation; takes the extra time if needed.
  • Ensures taste, appearance, and temperature standards are met for all products.

    • Consistent and Quick Service

  • (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
  • Offers consistent, quick service and is always ready and prepared.

    • Order Accuracy

  • (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.
  • Always provides the appropriate number of condiments, napkins, and utensils.
  • Repeats the order to guests by looking in the bag / basket as they hand them their food.
  • Follows bagging standards to ensure quality and accuracy.

    • Food Safety

  • (Food Safety) Makes sure food is safe for the guest by following all food safety policies and procedures.
  • Follows all hand washing and glove procedures.

    • It's All About

    Brand Ambassador

  • Has passion for the business and pride in Jack in the Box.
  • Inspires team members to embrace the brand.
  • Is proud to represent Jack in the Box.

    • Focus on the Guest

  • Treats guests with care and respect.
  • Is passionate about serving the guest.
  • Has a happy, friendly personality that is engaging to both the guest and other employees.
  • Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communications and addresses them proactively.
  • Handles guest complaints – says “Yes” to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest. Understands that a guest is never an interruption. They are the first priority.

    • Team Skills

  • Treats fellow team members with care and respect.
  • Is a good team player.
  • Has a positive can-do attitude.
  • Is dependable and reliable.
  • Is willing to help others.
  • Keeps calm and does not show signs of stress.
  • Is open and willing to work with people of all backgrounds.

    • Commitment

  • Thrives in a fast-paced, high energy, team environment.
  • Performs professionally during difficult situations and / or high volume times.
  • Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
  • Takes corrective action to resolve issues that could jeopardize food safety or food quality.
  • Is flexible and changes direction based on the needs of the business.
  • Works with a sense of urgency.
  • Knows the products and menu.
  • Follows Jack in the Box policies and standards.

    • Front of Restaurant

    Includes, but not limited to duties, described below. Performs other duties as assigned or directed.

    Guest Service(Dine In / Drive-Thru)

  • Immediately acknowledges and welcomes guests.
  • Takes and clarifies orders, assists guests with menu selection as appropriate.
  • Enters order in POS system, collects money, and makes change.
  • Always thanks guest upon completion of order taking.
  • Assembles order, works with backup position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
  • Maintains cleanliness and stocking of work area.

    • Interior

  • Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
  • Cleans and stocks restrooms.
  • Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
  • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.

    • Exterior

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash cans, and cleans miscellaneous exterior items (i.e. – drive-thru menu board).
  • Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.

    • Back of Restaurant

    Includes, but not limited to, duties described below. Performs other duties as assigned or directed.

    Grill

  • Reads grill video monitor to prepare ordered products.
  • Prepares menu products according to procedure, including : warms / toasts / grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
  • Discards ingredients / products that have expired or don't meet quality standards.
  • Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.

    • Assembly

  • Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
  • Discards ingredients / products that have expired or don't meet quality standards.

    • Prep

  • Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
  • Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
  • Visually checks and inspects all ingredients for freshness.
  • Measures, assembles, and prepares ingredients for various products according to product mix information.

    • Fryer

  • Reads fryer video monitor prepare ordered products.
  • Prepares fryer products, including : places product in appropriate rack / basket and places in correct fryer, operates timers, removes / drains product when timer sounds, codes product, places product in appropriate container and / or holding bin.
  • Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.

    • Interior

  • Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
  • Washes and sanitizes dishes and utensils by hand or using dishwasher.
  • Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
  • Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
  • Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.

    • Exterior

  • Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
  • Empties trash cans, and cleans miscellaneous exterior items (i.e. – drive-thru menu board).
  • Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.

    • Receiving & Storage

  • Receives and stores products on delivery following established procedures.

    • QUALIFICATIONS :

    Experience – Guest service or food cook / preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.

    Knowledge / Skills / Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment.

    Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.

    REASONABLE ACCOMMODATION : Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

    PI617e9770f7cf-30511-36422111

    Create a job alert for this search

    Team Member • Columbus, Texas, United States, 78934

    Related jobs
    • Promoted
    Part-Time Side Work - Earn on Top of Your Day Job

    Part-Time Side Work - Earn on Top of Your Day Job

    Finance BuzzEl Campo, Texas, US
    Part-time +1
    We’re looking for people interested in a part-time remote opportunity to supplement their main income.This position is ideal for professionals, freelancers, and anyone who wants to improve their fi...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Crew Member - Urgently Hiring

    Crew Member - Urgently Hiring

    Dairy Queen - WeimarWeimar, TX, US
    Full-time
    Crew Member The Crew Member assembles and presents completed treat orders, including stocking, cleaning, and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant s...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Restaurant Staff - Urgently Hiring

    Restaurant Staff - Urgently Hiring

    Dairy Queen - WeimarWeimar, TX, US
    Full-time +1
    Dairy Queen - Weimar is looking for a full time or part time Restaurant Staff team member to join our team in Weimar, TX. The Restaurant Staff team member is responsible for customer service and com...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Restaurant Staff - Urgently Hiring

    Restaurant Staff - Urgently Hiring

    Dairy Queen - HallettsvilleHallettsville, TX, US
    Full-time +1
    Dairy Queen - Hallettsville is looking for a full time or part time Restaurant Staff team member to join our team in Hallettsville, TX. The Restaurant Staff team member is responsible for customer s...Show moreLast updated: 10 hours ago
    Team Member

    Team Member

    Our TeamColumbus, TX, US
    Part-time
    Quick Apply
    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting / quality food, and a clean restaurant environment for all guests by performing o...Show moreLast updated: 30+ days ago
    Meat Cutter

    Meat Cutter

    LowesWeimar, Texas, United States, 78962
    Full-time
    This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive ...Show moreLast updated: 27 days ago
    • Promoted
    Customer Service

    Customer Service

    Carter's Insurance AgencyYoakum, TX, US
    Full-time
    We are one of the top independent insurance agencies in the area.We’re proud to have built a reputation on integrity and first-class service among our clients, partners, and the communities t...Show moreLast updated: 29 days ago
    • Promoted
    Server

    Server

    Pizza HutLa Grange, TX, United States
    Full-time +1
    Being a server at Pizza Hut is about making hungry people happy - with tips! It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut server, you're the...Show moreLast updated: 30+ days ago
    Team Member

    Team Member

    Pilot Travel Centers LLCSchulenburg, Texas, United States, 78956
    Full-time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wag...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier

    Cashier

    MccoysEl Campo, TX, US
    Part-time
    Job Summary : The cashier will assist customers by processing monetary transactions at the cash register and provide general store support as outlined below. Greets customers as they enter the locati...Show moreLast updated: 12 days ago
    • Promoted
    Cashier

    Cashier

    Pilot CompanySchulenburg, TX, US
    Full-time +1
    Pilot Company offers a dynamic environment where no two days are the same.Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every ty...Show moreLast updated: 30+ days ago
    Crew Member-WORK TODAY, PAID TOMORROW!!

    Crew Member-WORK TODAY, PAID TOMORROW!!

    DL Rogers Corp - SonicBellville, Texas, United States, 77418
    Full-time
    As a SONIC Drive-In Crew Member – which may include Frozen, Fountain, Expo, or Switchboard – your primary responsibility is to provide every guest with a SuperSONIC experience by : .Creating and pack...Show moreLast updated: 26 days ago
    • Promoted
    • New!
    Shift Leader - Urgently Hiring

    Shift Leader - Urgently Hiring

    Dairy Queen - WeimarWeimar, TX, US
    Full-time
    Shift Leader The Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions o...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Shift Leader - Urgently Hiring

    Shift Leader - Urgently Hiring

    Dairy Queen - HallettsvilleHallettsville, TX, US
    Full-time
    Shift Leader The Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions o...Show moreLast updated: 10 hours ago
    • Promoted
    Cashier

    Cashier

    Buc-ee'sEagle Lake, TX, US
    Full-time
    The primary responsibility of a cashier is to provide fast, friendly, and accurate checkout services for customers.Cashiers may be required to perform a variety of duties depending on business need...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Grill Staff - Urgently Hiring

    Grill Staff - Urgently Hiring

    Dairy Queen - HallettsvilleHallettsville, TX, US
    Full-time
    Grill Staff Job Description We are seeking a skilled and experienced Grill Staff to join our team at our Bastrop location. The ideal candidate will have a passion for cooking and a strong work ethic...Show moreLast updated: 10 hours ago
    • Promoted
    Delivery Driver (Seasonal) Full-Time Part-Time

    Delivery Driver (Seasonal) Full-Time Part-Time

    Amazon FlexSmithville, TX
    Full-time +1
    Job Description : Are you looking for a seasonal opportunity with flexible hours and competitive pay? Join our team as Seasonal Delivery Driver! We're seeking responsible and motivated indiv...Show moreLast updated: 30+ days ago
    • Promoted
    Cashier & Front End Services

    Cashier & Front End Services

    WalmartLa Grange, TX, US
    Full-time +1
    Career Area : Walmart Store Jobs.Job Function : Walmart Store Jobs.Employment Type : Full & Part Time.You play a major role in how our customers feel when they leave the store.You might be the first, ...Show moreLast updated: 30+ days ago
    • Promoted
    Team Member

    Team Member

    Pizza HutLa Grange, TX, United States
    Full-time +1
    Working at Pizza Hut is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...Show moreLast updated: 30+ days ago
    • Promoted
    flex jobs

    flex jobs

    Amazon FlexColumbus, TX
    Full-time +1
    Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and seaso...Show moreLast updated: 20 days ago