Service Advisor

Application for Employment

Employment Application for Service Advisor

An energetic and confident individual that enjoys solving problems is needed to fill the position of Service Advisor. While this position serves as a liaison between our computer technicians and our customers, NO technical skill or knowledge is required to perform this job successfully. The Service Advisor’s primary duties include:

• Perform the check-in process for devices brought in for repair at our retail location
• Contact customers to review needed repairs after technicians diagnose the issue(s)
• Provide exceptional customer service and be empathetic to frustrated customers
• Answer telephone calls
• Assist the Retail Sales team with day-to-day operations

Relevant work history may include retail, food service, bank tellers, greeters/receptionist, clerical, or customer service and service advisors in other industries.

If you are looking for a career with a dynamic, growing employer, GigaParts is the place! Our team members’ benefits include:

• Medical and dental benefits
• 401K with generous employer matching
• Paid time off
• Above average wages
• Schedules to accommodate college coursework
• Advancement opportunities
• Performance-based evaluations and rewards
• Cross-training opportunities
• Great co-workers
• Managers who care about your happiness and success

Job Type: Full-time

Pay Rate: Averages $13-$15/hour

Requirements: Previous experience in customer service or interacting with the public and Drivers License in good standing

Education: H.S. Diploma or GED

GigaParts is an EEOC employer that complies with the ADA and E-Verify. GigaParts is a drug-free workplace.