Call Center Agent
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
Duties and Responsibilities :
- Responsible for managing a whole lot of incoming and outgoing calls in the operations.
- Identify the needs of the client and find a solution to it.
- Answering inbound calls, converting them to leads, and later to towing jobs.
Working Conditions : - Remote
- Shift-based in a Call Center that works 24 / 7.
- Pacific Time Zone
Technical & Physical Requirements :
High speed and stable internet connectionA modern laptop / desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)Note : This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application.Super important a quiet place to work, without any background noisesPower back up and internet back up is a MUST.