As a Receptionist this position entails taking payments from customers and other clerical duties. The ideal candidate will be able to communicate effectively with customers and employees the information requested about Nielsen Automotive Groups services and vehicles. You must have clear and courteous communication and accuracy in relaying information about prices vehicles and services. You must be proficient in the ability to use computers and their various programs.
BENEFITS :
- FREE COLLEGE OPPORTUNITY! Online or in-person with Strayer University
- Employee discount plans on purchases and services
- Excellent work environment
- Competitive wages commensurate with experience
- Health dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave
DUTIES :
Accept payments by cash credit cards and checks from customersRefund customer payments for unused parts or other reasons in accordance with supervisor direction or company policyRecord receipts delivery of change and other transactions throughout the shiftSchedule appointmentsDirect customer calls to the desired or appropriate person / department.Answer customer questions about the status of repairs and hours of operation.REQUIREMENTS :
Excellent verbal and written communication skillsEnthusiastic with high energy throughout the workdayReliable and steady work performance requiredSelf-motivatedGreet and welcome guests as soon as they arriveEnsure reception and customer waiting areas area are tidy and presentable with all necessary stationery and material (e.g. suppliers refreshments and brochures)Provide basic and accurate information in-person and via phone / emailPerform other clerical receptionist duties such as filing photocopying and faxingEducation :
High school or equivalentExperience :
Microsoft Office : 1 year (Preferred)Customer Service : 1 year (Preferred)Previous Automotive ExperienceNielsen Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Key Skills
Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Employment Type : Full-Time
Experience : years
Vacancy : 1